Spa by JW Charlotte
@spa-by-jw-charlotte-1lhs on Google Business
Data from 1 month ago
www.marriott.comSpa
75
Reviews
4.5
Rating
Quality
RateXYZ metric
75
Total Reviews
10
Photos
Business Digest
Spa by JW Charlotte is a Spas & Wellness on Google Business with 75 reviews and an average rating of 4.5. Their RateXYZ trust score is 62/100. Located in Charlotte, United States. View on Google Maps.
They're 25 reviews away from reaching the 100 reviews milestone.
A trust score of 62/100 places them in the above average range on RateXYZ.
Ranked #5 among all businesses in Charlotte.
Spa by JW Charlotte Analytics Overview
Reviews Change
+0
↑ vs prev period
Growth Rate
+0.00%
↑ vs prev period
Avg Rating
4.5
Reviews Growth
Average Rating Trend
Latest Reviews
Anonymous
Ultimate Hydrating Body Wrap Body Wrap?? Hydrating?? What you actually get: Cheap exfoliating gloves used on body and feet. Followed by lotion rubbed on the skin. Then the sheet you laid on is tucked over your body at the end. Done. That is it. That is all. $228 w/ gratuity already included. But, At least my spa therapist was nice.
4 months ago
Anonymous
I've traveled many places and experienced many spas - San Diego, San Francisco, Orlando, Cape Town, Singapore, Milan, Nashville, Boston, Chicago, Dallas, Houston, San Antonio, Cleveland, off the top of my head. From Park and Grand Hyatts to Four Seasons and Waldorf Astoria. If there is a high end spa or a spa in a top class hotel, I will find it. For the level of hotel this proclaims to be this spa is extremely mid. Every single thing about it. From the intake form on an iPad that forces you to answer yes to services you are not getting to the bathrooms with lockers (not a locker room) to the big and tall size fits some people robes, the lack of facial tissue in the restroom, the lukewarm water for tea (minimally invest in an electric kettle if you have teabags) to the chintzy snacks to the average spa service (lovely young woman but the hydrafacialist not as experienced as I am used to), the JW needs to step it up tremendously for a seemingly 5 star hotel in what some believe is now a major city. I grew up in this city so I know how it has evolved but this was just embarrassing. The best part is the rooms seemed nice and the convenience of online bookings and last minute scheduling options later in the day.
6 months ago
Anonymous
One of the best massages I’ve had in the past 25 years. Dani was absolutely amazing. Her strong hands and attention to detail were exactly what I needed today. I will request her every time I return to this facility.
6 months ago
Photos
10 totalSpa by JW Charlotte Growth Analytics
7 Days
+0
+0.00%
30 Days
+0
+0.00%
90 Days
+0
+0.00%
Reviews Timeline
Daily Reviews Change
Rating Trend
Spa by JW Charlotte Growth Projections
30d
75
90% confidence
90d
75
80% confidence
1y
75
65% confidence
5y
75
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
Spa by JW Charlotte Services
No Services Available
This business hasn't listed any services yet.
Spa by JW Charlotte Google Reviews
75 reviews
Google User
Ultimate Hydrating Body Wrap Body Wrap?? Hydrating?? What you actually get: Cheap exfoliating gloves used on body and feet. Followed by lotion rubbed on the skin. Then the sheet you laid on is tucked over your body at the end. Done. That is it. That is all. $228 w/ gratuity already included. But, At least my spa therapist was nice.
Google User
I've traveled many places and experienced many spas - San Diego, San Francisco, Orlando, Cape Town, Singapore, Milan, Nashville, Boston, Chicago, Dallas, Houston, San Antonio, Cleveland, off the top of my head. From Park and Grand Hyatts to Four Seasons and Waldorf Astoria. If there is a high end spa or a spa in a top class hotel, I will find it. For the level of hotel this proclaims to be this spa is extremely mid. Every single thing about it. From the intake form on an iPad that forces you to answer yes to services you are not getting to the bathrooms with lockers (not a locker room) to the big and tall size fits some people robes, the lack of facial tissue in the restroom, the lukewarm water for tea (minimally invest in an electric kettle if you have teabags) to the chintzy snacks to the average spa service (lovely young woman but the hydrafacialist not as experienced as I am used to), the JW needs to step it up tremendously for a seemingly 5 star hotel in what some believe is now a major city. I grew up in this city so I know how it has evolved but this was just embarrassing. The best part is the rooms seemed nice and the convenience of online bookings and last minute scheduling options later in the day.
Google User
One of the best massages I’ve had in the past 25 years. Dani was absolutely amazing. Her strong hands and attention to detail were exactly what I needed today. I will request her every time I return to this facility.
Google User
My massage started 25 minutes late due to paperwork and ended early, so I received much less time than scheduled, with no access to spa amenities. I wasn’t aware the delay would shorten the service, and when I reached out afterward, there was no resolution. Overall, the experience didn’t match the price point. If you’re looking for a true luxury spa day, the Ritz has consistently offered better service and amenities in my experience.
Google User
This is your sign to book a spa day today ! This spa is located inside the Jw Marriott downtown . Take advantage of 20% OFF All services for locals only (Tuesday – Thursday ) ! All type of services are offered from a variety of facials, massage packages , body scrubs & more . I received a 60 minute massage & a hydro facial . I love a good spa day and I’m adding this one to my list of many to come back ! Club membership are also available if you decide you want to be a regular here !
Questions & Answers
No questions yet. Be the first to ask!
Asked by ·
Business response
Quick Actions
Compare With
Business Details
- Platform
- Google Business
- Phone
- (704) 499-6651
- Address
- 600 S College St, Charlotte, NC 28202, USA
- Hours
- 10:00 AM – 8:00 PM
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM
Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.
Get Notified
Get updates when this profile's stats change significantly.
Get in Touch
Typically responds within 24hrs
Interested in Spa by JW Charlotte? Send an enquiry and they'll get back to you.
Similar Businesses
Is this your profile?
Claim it to unlock audience insights, enhanced analytics & more.
Claim This ProfileSend Enquiry
to Spa by JW Charlotte
Enquiry Sent!
Spa by JW Charlotte will receive your enquiry and get back to you soon.
Your Contact Details
We'll share this with the business so they can respond.
What's your enquiry about?
Tell the business what you're looking for.
Spa by JW Charlotte
4.5★ · 75 reviews