Santai Spa

Have attended this spa on multiple occasions for the twilight spa evening. They have complimentary juices available and provide robes and slippers. The spa is reasonable if you are able to get on offer. There is more luxurious spas available if you don’t mind spending an extra £15. However this is quick and easy and an overall “nice” experience. The jacuzzi on the balcony is the best part. Besides the sauna and steam room and pool there isn’t anything else going on here.

Booked spa day with 2 course lunch and use of spa facilities for 4 hours on 12/02/26 Skybar staff confirmed it was a spa package we had booked. Lovely lunch, we personally didn’t need two courses but as it was included…. When the bill came out was much higher than the two soft drinks we expected to pay for. Raised this with the manager who said there was only an allowance of £25 per head for the package. I showed her that there was no where on the offer or the booking confirmation of this and that if we’d known we would have ordered within the budget or been prepared to pay the extra. She said the spa should have told us, and that she would contact them. (Hopefully will hear back) We arrived at the spa and explained what had happened and was told by the lady at reception that the whole meal was included in the package we had booked, and there shouldn’t have been an extra charge. I asked for this to be looked into as if what the skybar manager had said was correct, then the offer was very misleading and that they needed to review their communication. I will wait to hear back from both parties as our “relaxing” experience went off to a not very relaxing start! For a first visit, despite the above, the spa facilities were great and I would recommend it. A selection of drinks were also included. We arrived at a time that wasn’t too busy and able to make good of the facilities. It did get busier after 5 but still a good experience.

Booked the spa day with afternoon tea included. Lovely modern place with a brilliant outdoor jacuzzi, heated tiled sunbeds and clean facilities. The only downside was the size of the ladies changing rooms. Was wayyyyyyy too small and caused so much stress for the ladies cramped into it. 25 minute massage 15-20 minutes not the full 25 or anywhere near which was a shame as the lady doing my massage was lovely and very talented. Just those few minutes cut short felt unfair. Afternoon tea was lovely with a beautiful view! Definetly worth the visit....

Lovely relaxing spa. We enjoyed as part of our stay at the Genty hotel. Sauna, steam room , pool jacuzzi. Work was being done but this didn't effect our visit. Nice selection of drinks , highly recommend a visit

My sister surprised me with an incredible spa package at Santai Spa, and the experience was nothing short of amazing. The package included full spa access, a 30-minute massage, and lunch at Sky Bar—all for a fantastic price. From the moment we arrived, everything was well thought out. We were provided with bathrobes, towels, and slippers, and we also had access to complimentary drinks, which added a perfect touch to the experience. The highlight was undoubtedly the 30-minute massage we received from two lovely ladies working on the 4th of February. I, unfortunately, didn’t catch their names, but the massage was the best we’ve ever had. My back massage was done by a Black lady, and wow—her passion for her work was undeniable. I could feel the dedication in every movement, and I walked out of that session feeling like a completely new person. It was truly an unforgettable experience!