Primrose School at KU Medical Center

Took our $300 deposit and told us one week before we were supposed to start that they no longer had a spot for us. I was due in October 2025. The May before that, we were told by Primrose that they had an infant opening Feb 2026 and all we needed to do was pay the $300 deposit. We sent in the deposit and they confirmed they received it. By about August my husband called to follow up and make sure everything was still good. He told them we paid the deposit and they said there was nothing more we needed to do. By Jan 2026 we still hadn’t heard anything from them so we followed up once again to confirm the start date. That was when we were informed they no longer had a spot for us and we couldn’t get our deposit back because a deposit does not guarantee you a spot. They said normally they tell parents to call when the baby is born. We were not told to do this and didn’t do it because they acted almost annoyed when we called in August. (Calling when the baby was born would not have saved our spot but we would have known earlier we no longer had one). They also told us they do not even know when they would have an opening for us, it could be months. This was one week before we were supposed to start. We had to start from scratch to find a new daycare because we both work and didn’t have months to wait for an opening. This is not typical for Primrose I am sure, and I’m sure they are a perfectly fine daycare. However, just know, they don’t guarantee you a spot and will not follow up with you to tell you that you no longer have one.

Cannot say enough good things about this location. My daughter was missing a few milestones so we wanted to place her into a educational based care program. Primrose KU surpassed our expectations. Her teachers Ms Miracle, and Ms Anna have been working with her to help succeed alongside her peers. My daughter has caught up so much. This is especially prevalent when she is around the staff and the other children. So proud of what she has become and credit is due to Primrose KU. The staff pays attention to my daughters specific needs and that goes a long way. Wouldn't know what to do without Ms Miracle, and the amazing staff!

We joined Primrose KU in early September. We could not be happier! The staff and teachers are amazing and the curriculum is thoughtful, playful and age appropriate. There is nothing better than knowing your child is safe, cared for and absolutely LOVES going to school. Thank you for building a beautiful community that is child and family centered!

Our experience with Primrose KU Med has been nothing short of incredible. Our kids are well cared for each and every day. Not to mention all that they are able to learn while playing and having fun. We consider ourselves so lucky!

We love Primrose School at KU Medical Center! From the moment we stepped in, we felt a warm and welcoming atmosphere. The teachers in both the infant and toddler rooms have been incredibly caring and attentive to our child's needs. They truly go above and beyond to nurture and support development. The Primrose curriculum is fantastic! We've been so impressed with the focus on early learning and the consistent progress our child has made. We highly recommend Primrose to any family looking for a top-quality daycare experience.