New Look Roofing

New Look roofing is the best in KY. They did an amazing job and really go above and beyond what’s expected. Great people with a lot of experience! The communication and entire process was very smooth. Highly recommend them for any roofing or gutter replacement jobs. You will not be disappointed with the quality of work provided and the great customer service. Thank you New Look!

⭐⭐⭐⭐⭐ We had our roof replaced by New Look Roofing, and the entire experience was outstanding from start to finish. This was an insurance-related claim, and they made the process incredibly easy by walking us through every step and handling the insurance coordination professionally and efficiently. From the initial inspection to the final install, communication was clear and timely. The crew showed up on schedule, worked hard, and completed the job efficiently without cutting corners. The workmanship is excellent, and our new roof looks great. They paid close attention to detail and made sure everything was done correctly. Cleanup was thorough, and they treated our property with respect the whole time. It’s clear that New Look Roofing takes pride in their work and genuinely cares about their customers. If you’re dealing with an insurance claim or just need a reliable roofing company, I highly recommend New Look Roofing. We’re extremely happy with the results and would absolutely use them again.

First, I’d like to say the work they did was very good and Collin was very knowledgeable and helpful in every way possible. Unfortunately I would not recommend New Look to anyone, here’s why. I had a roof replaced and insurance covered it. While they were here installing the roof they drove over my septic lines multiple times without even asking where they were. Insurance sent two checks and both had to be endorsed by three parties including myself. By the time I got the checks and mailed them out the next day it took almost a month to get them back from the first company. I let Collin know I was sending it out to the second company and I was told to contact the office. Brittany answered in the office and proceeded to threaten me telling me the owner will put a lien on my house if it’s not paid by next week and was pretty rude about it even after I explained that it was something out of my control. I had to drive 4 hours to get the checks endorsed to get it paid the next week instead of just overnighting them. I don’t appreciate the threat or the rudeness and I was forthcoming with updates even when I wasn’t asked. I would not use this company if you have to mail out your insurance checks. God forbid the mail looses them you’ll end up with a lien on your property.

We recently hired New Look Roofing to replace our old roof, and the experience was fantastic from start to finish. From the initial consultation, Colin was incredibly professional, responsive, and patient with all our questions. The team was transparent about the entire process and gave us a clear, competitive quote without any high-pressure sales tactics. On installation day, the crew arrived on time and worked incredibly hard to get the job done in a single day, as promised. They were courteous and respectful of our property, taking great care to protect our yard. The cleanup was impeccable—you couldn't even tell a major construction project had just happened. The finished roof looks amazing and has completely transformed the look of our home. We are so happy with the quality of the workmanship and the high-quality materials used. I would highly recommend New Look Roofing to anyone in need of roofing services; they truly stand by their reputation for excellent customer service and craftsmanship.

Called New Look Roofing for a roof quote and Colin came out right away. Price was very competitive and included better quality shingles, ridge vents and extra protection in the valleys. We were so happy with the results that we had New Look also replace our old, tired vinyl siding with Hardie Planks and upsize our gutters too. Highly recommend Colin and New Look Roofing! Jim L. Louisville