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Massage Envy

Massage Envy

#2 Massage Therapists in West Hartford

@massage-envy-nm0k on Google Business

West Hartford, United States

Data from 1 month ago

locations.massageenvy.com

Massage Spa

1.0K

Reviews

4.7

Rating

48

Quality

RateXYZ metric

1,019

Total Reviews

10

Photos

Business Digest

Massage Envy is a Massage Therapists on Google Business with 1.0K reviews and an average rating of 4.7. Their RateXYZ trust score is 48/100. Located in West Hartford, United States. View on Google Maps.

They're 1,481 reviews away from reaching the 2,500 reviews milestone.

Ranked #2 among all businesses in West Hartford.

Massage Envy Analytics Overview

Reviews Change

+0

↓ vs prev period

Growth Rate

+0.00%

↓ vs prev period

Avg Rating

4.7

Reviews Growth

Average Rating Trend

Latest Reviews

A

Anonymous

Kyla is truly one of the best massage therapists I’ve ever seen. She’s attentive, skilled, and makes every session feel tailored just for you. Highly recommend!

3 months ago

A

Anonymous

Erica is an amazing aesthetician. This was my second time being seen by Erica. She makes sure to listen to your skincare needs. She creates a relaxing atmosphere while she does your facial. You leave with glowing skin every time. Can’t wait for my next appointment!

3 months ago

A

Anonymous

I was very disappointed with the feedback I received regarding a cancellation. I was trying to give 24 hours before my scheduled appointment due to a snow fall weather forecast. I tried to explain that we were expecting snow the day of my visit and how do we go about rescheduling your receptionist said if I canceled I would be charged at least 50% of my fee the fact that I was trying to reschedule due to weather, active mother nature, there should be something we can do. She said no I said well I need to speak with a supervisor/manager. She put me on hold came back and said the manager was in a meeting and would call me back that callback never happened the day of my visit Saturday, February 7 at 1 PM. The weather wasn’t too too bad however it did snow and some areas. The roads weren’t completely clear the fact that there was nothing that could be done on your end me taking the risk of possibly getting into an accident or someone accidentally hitting me should be a factor in your clause. I think it was unfair and unprofessional that your management never responded accordingly very disappointing for a person who has a years contract with service. I don’t believe I will be renewing for another year. If this is the kind of service that’s provided to your customers. My facial with Jordan is always exceptional as she is very professional.

4 months ago

Photos

10 total

Massage Envy Growth Analytics

7 Days

+0

+0.00%

30 Days

+0

+0.00%

90 Days

+7

+0.69%

Reviews Timeline

Daily Reviews Change

Rating Trend

Massage Envy Growth Projections

30d

1K

90% confidence

90d

1K

80% confidence

1y

1K

65% confidence

5y

1K

40% confidence

Reviews Milestones

50 Reviews

Achieved Apr 12, 2026

100 Reviews

Achieved Apr 12, 2026

250 Reviews

Achieved Apr 12, 2026

500 Reviews

Achieved Apr 12, 2026

1K Reviews

Achieved Apr 12, 2026

2.5K Reviews

5K Reviews

10K Reviews

Massage Envy Services

No Services Available

This business hasn't listed any services yet.

Massage Envy Google Reviews

4.7

1,019 reviews

5
4
4
0
3
0
2
0
1
1
A

Google User

3 months ago

Kyla is truly one of the best massage therapists I’ve ever seen. She’s attentive, skilled, and makes every session feel tailored just for you. Highly recommend!

A

Google User

3 months ago

Erica is an amazing aesthetician. This was my second time being seen by Erica. She makes sure to listen to your skincare needs. She creates a relaxing atmosphere while she does your facial. You leave with glowing skin every time. Can’t wait for my next appointment!

A

Google User

4 months ago

I was very disappointed with the feedback I received regarding a cancellation. I was trying to give 24 hours before my scheduled appointment due to a snow fall weather forecast. I tried to explain that we were expecting snow the day of my visit and how do we go about rescheduling your receptionist said if I canceled I would be charged at least 50% of my fee the fact that I was trying to reschedule due to weather, active mother nature, there should be something we can do. She said no I said well I need to speak with a supervisor/manager. She put me on hold came back and said the manager was in a meeting and would call me back that callback never happened the day of my visit Saturday, February 7 at 1 PM. The weather wasn’t too too bad however it did snow and some areas. The roads weren’t completely clear the fact that there was nothing that could be done on your end me taking the risk of possibly getting into an accident or someone accidentally hitting me should be a factor in your clause. I think it was unfair and unprofessional that your management never responded accordingly very disappointing for a person who has a years contract with service. I don’t believe I will be renewing for another year. If this is the kind of service that’s provided to your customers. My facial with Jordan is always exceptional as she is very professional.

A

Google User

4 months ago

My facial with Jordan was amazing. Although I hadn’t planned on getting a facial, it turned out to be exactly what I needed. The evening appointment around 8 p.m. was perfect, and I definitely plan to continue booking facials because it was absolutely worth it.

A

Google User

5 months ago

Rosa is an expert esthetician I enjoy seeing again and again. I always feel relaxed, refreshed and renewed from my sessions with her. She customizes my facial every time depending on what she sees going on with my skin and I appreciate receiving her services!

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Business Details

Platform
Google Business
Address
333 N Main St Unit 35, West Hartford, CT 06117, USA
Hours
8:00 AM – 9:00 PM

Monday: 8:00 AM – 9:00 PM

Tuesday: 8:00 AM – 9:00 PM

Wednesday: 8:00 AM – 9:00 PM

Thursday: 8:00 AM – 9:00 PM

Friday: 8:00 AM – 9:00 PM

Saturday: 8:00 AM – 8:00 PM

Sunday: 9:00 AM – 7:00 PM

30d Growth
+0.00%
Last Updated
1 month ago

Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.

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Massage Envy

4.7★ · 1.0K reviews

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