Lupe's Home & Office Cleaning, LLC
@lupes-home-office-cleaning-llc-bsyk on Google Business
Data from 1 month ago
mylupeshousecleaning.coService
314
Reviews
4.6
Rating
Quality
RateXYZ metric
314
Total Reviews
10
Photos
Business Digest
Lupe's Home & Office Cleaning, LLC is a Cleaning Services on Google Business with 314 reviews and an average rating of 4.6. Their RateXYZ trust score is 44/100. Located in San Antonio, United States. View on Google Maps.
They're 186 reviews away from reaching the 500 reviews milestone.
Ranked #8 among all businesses in San Antonio.
Lupe's Home & Office Cleaning, LLC Analytics Overview
Reviews Change
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↓ vs prev period
Growth Rate
+0.00%
↓ vs prev period
Avg Rating
4.6
Reviews Growth
Average Rating Trend
Latest Reviews
Anonymous
Very friendly and professional. They all did an amazing job with my home. I’m definitely committing to longterm scheduled cleanings... hope they return!
4 months ago
Anonymous
I’m very disappointed with the service I received and the way my concerns have been handled since. During the cleaning, multiple items in my home were damaged. My guest bathroom sink now has several chips that were not there prior to the service. Paint was removed from my kitchen wall and trash can. A marble coaster was broken on a mirrored table, damaging both, and another mirror was scratched. There were also serious safety and care issues involving my pet. I clearly communicated that my cat was not to be disturbed, yet blankets he was hiding under were immediately pulled back, which visibly traumatized him. Additionally, my front door was left open numerous times, despite the cleaners knowing there was a pet in the home. This was extremely concerning. After leaving a very detailed review through the company’s internal survey, I received only a generic text message, with no phone call or meaningful acknowledgment of the damage or safety concerns. More recently, I called and asked to speak with leadership. I was asked to send photos of the damage, which I did promptly. Since sending those photos, I have received no response—no return calls and no follow-up texts. At this point, the lack of accountability and communication has been just as disappointing as the service itself. I would not recommend this company based on my experience.
5 months ago
Anonymous
The Blue Team did an excellent job. Within the hour limit, they accomplished the tasks I needed - cleaning the window blinds, cleaning the light fixture, and the ceiling fans. They were even able to clean the living room floor. Very happy with their work and they were very polite and friendly. Will ask for the Blue Team again for next time. Thank you very much!
6 months ago
Photos
10 totalLupe's Home & Office Cleaning, LLC Growth Analytics
7 Days
+0
+0.00%
30 Days
+0
+0.00%
90 Days
+2
+0.64%
Reviews Timeline
Daily Reviews Change
Rating Trend
Lupe's Home & Office Cleaning, LLC Growth Projections
30d
314
90% confidence
90d
314
80% confidence
1y
314
65% confidence
5y
314
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
1K Reviews
2.5K Reviews
Lupe's Home & Office Cleaning, LLC Services
No Services Available
This business hasn't listed any services yet.
Lupe's Home & Office Cleaning, LLC Google Reviews
314 reviews
Google User
Very friendly and professional. They all did an amazing job with my home. I’m definitely committing to longterm scheduled cleanings... hope they return!
Google User
I’m very disappointed with the service I received and the way my concerns have been handled since. During the cleaning, multiple items in my home were damaged. My guest bathroom sink now has several chips that were not there prior to the service. Paint was removed from my kitchen wall and trash can. A marble coaster was broken on a mirrored table, damaging both, and another mirror was scratched. There were also serious safety and care issues involving my pet. I clearly communicated that my cat was not to be disturbed, yet blankets he was hiding under were immediately pulled back, which visibly traumatized him. Additionally, my front door was left open numerous times, despite the cleaners knowing there was a pet in the home. This was extremely concerning. After leaving a very detailed review through the company’s internal survey, I received only a generic text message, with no phone call or meaningful acknowledgment of the damage or safety concerns. More recently, I called and asked to speak with leadership. I was asked to send photos of the damage, which I did promptly. Since sending those photos, I have received no response—no return calls and no follow-up texts. At this point, the lack of accountability and communication has been just as disappointing as the service itself. I would not recommend this company based on my experience.
Google User
The Blue Team did an excellent job. Within the hour limit, they accomplished the tasks I needed - cleaning the window blinds, cleaning the light fixture, and the ceiling fans. They were even able to clean the living room floor. Very happy with their work and they were very polite and friendly. Will ask for the Blue Team again for next time. Thank you very much!
Google User
Attentive, very thorough, and friendly, … the cleaning ladies have an eye for details! Mel and the team arrived timely and did a great job deep cleaning each room. The office staff is professional and courteous. I’m a satisfied customer! Thanks.
Google User
I had Lupe's Home Cleaning do a deep clean before a gathering at my home, and they did a remarkable job. The ladies were very professional, took great care of my house, and it was clear they took their time. The restroom tiles in the shower look brand new, the kitchen is spotless, and even the baseboards, blinds, and fans were thoroughly cleaned. The best part was how fresh and clean everything smelled when they were done. I’m very impressed with their work and look forward to continuing to use them for my deep cleaning needs.
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Business Details
- Platform
- Google Business
- Phone
- (210) 942-7242
- Address
- 2618 S Presa St, San Antonio, TX 78210, USA
- Hours
- 8:00 AM – 5:00 PM
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.
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Lupe's Home & Office Cleaning, LLC
4.6★ · 314 reviews