Lemon Massage Therapy and Skin Care and Head Spa
@lemon-massage-therapy-and-skin-care-and-head-spa-cngw on Google Business
West Des Moines, United States
Data from 1 month ago
lemonmassagetherapy.comMassage Spa
449
Reviews
4.7
Rating
Quality
RateXYZ metric
449
Total Reviews
10
Photos
Business Digest
Lemon Massage Therapy and Skin Care and Head Spa is a Massage Therapists on Google Business with 449 reviews and an average rating of 4.7. Their RateXYZ trust score is 45/100. Located in West Des Moines, United States. View on Google Maps.
They're 51 reviews away from reaching the 500 reviews milestone.
Ranked #5 among all businesses in West Des Moines.
Lemon Massage Therapy and Skin Care and Head Spa Analytics Overview
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Avg Rating
4.7
Reviews Growth
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Latest Reviews
Anonymous
Just completed my first massage at Lemon Spa and it was incredible! CiCi did a fantastic job. She was very "intune" with how I was feeling and was very accurate at being able to pin point all of my problem areas! Thank you CiCi and thank you Lemon Spa!!
3 months ago
Anonymous
We did a couples massage for our first time ever and absolutely loved the experience. From the moment we walked in, everything felt calming and welcoming. The atmosphere was peaceful, the staff was kind and professional, and we felt completely comfortable the entire time. The massage itself was amazing. You could tell they really knew what they were doing they worked through the tension and knots but still made it relaxing. We both left feeling lighter, refreshed, and honestly like we had new backs. Such a great first experience. We will definitely be coming back.
4 months ago
Anonymous
What a lovely experience! For my daughter’s birthday we booked her a 90 minute flower head spa with mini facial & I got the 75 minute regular head spa. What was so relaxing for me was the unexpected massage of my décolletage, neck, arms, and back. Oh so relaxing! Highly recommend and if it’s your birthday there is a discount too! Thank You Cici and Anna both did amazing!
4 months ago
Photos
10 totalLemon Massage Therapy and Skin Care and Head Spa Growth Analytics
7 Days
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30 Days
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90 Days
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Reviews Timeline
Daily Reviews Change
Rating Trend
Lemon Massage Therapy and Skin Care and Head Spa Growth Projections
30d
449
90% confidence
90d
449
80% confidence
1y
449
65% confidence
5y
449
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
1K Reviews
2.5K Reviews
Lemon Massage Therapy and Skin Care and Head Spa Services
No Services Available
This business hasn't listed any services yet.
Lemon Massage Therapy and Skin Care and Head Spa Google Reviews
449 reviews
Google User
Just completed my first massage at Lemon Spa and it was incredible! CiCi did a fantastic job. She was very "intune" with how I was feeling and was very accurate at being able to pin point all of my problem areas! Thank you CiCi and thank you Lemon Spa!!
Google User
We did a couples massage for our first time ever and absolutely loved the experience. From the moment we walked in, everything felt calming and welcoming. The atmosphere was peaceful, the staff was kind and professional, and we felt completely comfortable the entire time. The massage itself was amazing. You could tell they really knew what they were doing they worked through the tension and knots but still made it relaxing. We both left feeling lighter, refreshed, and honestly like we had new backs. Such a great first experience. We will definitely be coming back.
Google User
What a lovely experience! For my daughter’s birthday we booked her a 90 minute flower head spa with mini facial & I got the 75 minute regular head spa. What was so relaxing for me was the unexpected massage of my décolletage, neck, arms, and back. Oh so relaxing! Highly recommend and if it’s your birthday there is a discount too! Thank You Cici and Anna both did amazing!
Google User
**UPDATING IN RESPONSE TO OWNER:** I understand prioritizing staff safety while driving. However, my concern was less about the wait itself and more about how the situation was communicated and handled, which created an uncomfortable environment and disrupted what had been a very relaxing experience. Regarding the discount, I understand that promotions change. However, as a customer, I relied on the information provided to me when I booked my appointment that same day. Being told afterward (without any attempt at resolution) that it was simply a mistake left me feeling dismissed rather than supported. I recognize this may not have been intentional, but it did impact how the situation felt in the moment. I appreciate your acknowledgment of these issues. That said, I wanted to clarify what the proposed resolution is, as your message mentioned a gesture but did not specify what that would entail and was left very open ended? *************** Ana, who did my head spa and facial, was absolutely amazing. She made me feel so relaxed and pampered, and she was incredibly friendly and sweet. Truly a wonderful experience because of her. Unfortunately, the experience ended on a very uncomfortable note due to the owner/manager. I had a gift card that Ana was having trouble processing, so she called her manager (I’m assuming the owner). The call was unprofessional from the start—she stated she was driving and asked if the customer could wait, then loudly announced, “I’m almost home love… okay mama’s home now,” while we waited about 10 minutes for her to get home. Once on the phone, I asked whether the 15% discount for the service I booked had been applied. Earlier that day, when I scheduled my appointment, I was told that upgrading from the 60 minutes Signature spa to the 90 min “Petal Spa” service included 15% off. The owner immediately denied this, stating she has never offered a discount and repeatedly insisted it must have been a mistake, without any attempt to resolve the issue professionally. I didn’t argue further because I felt uncomfortable and didn’t want to put Ana in an awkward position. I paid and left, but the interaction completely took away from what had been a very relaxing experience. Ana was wonderful, and I would absolutely return for her alone—but the owner’s attitude, lack of professionalism, and unwillingness to handle the situation respectfully left a very bad impression.
Google User
First time to Lemon Massage and it was top notch! We did the harvest heart couples massage. Great ambiance, amazing staff and very reasonable prices! They also allow for easy appointment booking online as well as same day scheduling! We will definitely be back soon!
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Business Details
- Platform
- Google Business
- Phone
- (515) 868-8511
- Address
- 1000 73rd St Suite 20, West Des Moines, IA 50265, USA
- Hours
- 8:00 AM – 8:30 PM
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: 8:00 AM – 8:30 PM
Tuesday: 8:00 AM – 8:30 PM
Wednesday: 8:00 AM – 8:30 PM
Thursday: 8:00 AM – 8:30 PM
Friday: 8:00 AM – 8:30 PM
Saturday: 8:00 AM – 8:30 PM
Sunday: 8:30 AM – 8:30 PM
Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.
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Lemon Massage Therapy and Skin Care and Head Spa
4.7★ · 449 reviews