671
Reviews
4.4
Rating
Quality
RateXYZ metric
671
Total Reviews
10
Photos
Business Digest
Knot Springs is a Spas & Wellness on Google Business with 671 reviews and an average rating of 4.4. Their RateXYZ trust score is 36/100. Located in Portland, United States. View on Google Maps.
They're 329 reviews away from reaching the 1,000 reviews milestone.
Ranked #8 among all businesses in Portland.
Knot Springs Analytics Overview
Reviews Change
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+0.00%
↓ vs prev period
Avg Rating
4.4
Reviews Growth
Average Rating Trend
Latest Reviews
Anonymous
Was initially gifted a trio here for my birthday but my wife and I have now returned several times. We go for the springs visit and it is always a fantastic experience. We leave feeling fresh and rejuvenated. The staff has always been very friendly and accommodating. Go off hours if you want less people, but they keep things pretty controlled so it anytime works well.
3 months ago
Anonymous
I really had hoped I'd be posting a positive review about this place because I do think it's really cool. We like the vibe, the boutique feel, the Pendleton towels and robes and the pleasant staff. Unfortunately our last experience left a bad taste in my mouth when after I politely brought my issue up with staff, I received no follow up from management (Though I was told they would). That leaves me to conclude that they probably don't care so we will not be returning. You're vulnerable when you go to a spa and it's not the least expensive form of wellness you can engage in. If they can't meet the low bar of making everyone feel safe, they no longer deserve our business. My wife loves massages and spas so I was excited when my research lead me to Knot Springs. This was the 2nd Valentine's Day couples massage we'd experienced in as many years and we were both looking forward to it. Last year we had 2 women masseuses, this year we had a man and a woman. The man that gave my wife her massage, I later learned touched her inappropriately if not overtly on a handful of moments throughout her massage. This made her uncomfortable (the opposite of what you want from a $200+ massage) and really tainted what was otherwise a great day. Listening to my wife's account of her experience really, really pissed me off. She's kind to a fault and a part of me wanted to crash out on everyone at your establishment but I'm older and wiser and instead won't be returning. I only ask that you prioritize making your future customers feel safe and when they tell you about an incident, investigating it internally or, let's be honest, not at all is a bad business practice. Have a day.
4 months ago
Anonymous
The spring has three nice sized pools: hot, luke warm, and a cold plunge. The staff is very friendly and helpful. They aren't a big facility, so busy times can feel a bit crowded. My wife and I also had massages while we visited, and we left nice and relaxed. I would definitely go again.
4 months ago
Photos
10 totalKnot Springs Growth Analytics
7 Days
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30 Days
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90 Days
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Reviews Timeline
Daily Reviews Change
Rating Trend
Knot Springs Growth Projections
30d
671
90% confidence
90d
671
80% confidence
1y
671
65% confidence
5y
671
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
1K Reviews
2.5K Reviews
5K Reviews
Knot Springs Services
No Services Available
This business hasn't listed any services yet.
Knot Springs Google Reviews
671 reviews
Google User
Was initially gifted a trio here for my birthday but my wife and I have now returned several times. We go for the springs visit and it is always a fantastic experience. We leave feeling fresh and rejuvenated. The staff has always been very friendly and accommodating. Go off hours if you want less people, but they keep things pretty controlled so it anytime works well.
Google User
I really had hoped I'd be posting a positive review about this place because I do think it's really cool. We like the vibe, the boutique feel, the Pendleton towels and robes and the pleasant staff. Unfortunately our last experience left a bad taste in my mouth when after I politely brought my issue up with staff, I received no follow up from management (Though I was told they would). That leaves me to conclude that they probably don't care so we will not be returning. You're vulnerable when you go to a spa and it's not the least expensive form of wellness you can engage in. If they can't meet the low bar of making everyone feel safe, they no longer deserve our business. My wife loves massages and spas so I was excited when my research lead me to Knot Springs. This was the 2nd Valentine's Day couples massage we'd experienced in as many years and we were both looking forward to it. Last year we had 2 women masseuses, this year we had a man and a woman. The man that gave my wife her massage, I later learned touched her inappropriately if not overtly on a handful of moments throughout her massage. This made her uncomfortable (the opposite of what you want from a $200+ massage) and really tainted what was otherwise a great day. Listening to my wife's account of her experience really, really pissed me off. She's kind to a fault and a part of me wanted to crash out on everyone at your establishment but I'm older and wiser and instead won't be returning. I only ask that you prioritize making your future customers feel safe and when they tell you about an incident, investigating it internally or, let's be honest, not at all is a bad business practice. Have a day.
Google User
The spring has three nice sized pools: hot, luke warm, and a cold plunge. The staff is very friendly and helpful. They aren't a big facility, so busy times can feel a bit crowded. My wife and I also had massages while we visited, and we left nice and relaxed. I would definitely go again.
Google User
46th Finnish sauna review: (this review is only about the sauna) while a lovely facility, the sauna leaves a lot to be desired. While well heated with 2 Harvia heaters, with the huge amount of glass and people coming and going it never really feels hot in there. Coupled that with the benches being low - cold legs, not following law of löyly, the experience was pretty average. The heaters are lacking rocks, and seem to be about 1/4 empty with coils visible fairly strongly. As a result the löyly (bucket and ladle provided) hits incredibly sharply when it eventually hits from the ceiling. Limited lämpömassa as a result of missing rocks coupled with constant coming and going. Cold plunge was great - guessing around 37f. Included teas were nice (one overly watery, the other was cold). While a great facility, the sauna was a let down. Especially for the premium price charged.
Google User
I went with my sister while she was visiting with her boyfriend in town and they were impressed by the spa and varying pool temperatures. It was incredibly relaxing and I wish we could have stayed a bit longer but they had a plane to catch! The staff was super kind and accommodating and allowed us to put the luggage in a sectioned off area. Towels, body wash, shampoo and slippers are provided. The outdoor deck was really beautiful and provided a clear view of Portland. I will certainly be returning🧖🏼♀️
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Business Details
- Platform
- Google Business
- Phone
- (503) 222-5668
- Address
- 33 NE 3rd Ave Suite 365, Portland, OR 97232, USA
- Hours
- 7:00 AM – 11:00 PM
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM
Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.
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Knot Springs
4.4★ · 671 reviews