Creative Concepts & Design LLC

TLDR: Creative Concepts and Design LLC is a fantastic contractor that I would highly recommend. Ive spent tons of time reading through contractor reviews so hopefully this one helps someone out. Our old deck was falling apart and was unsafe to stand on. I’ve spent 2 years asking for over a dozen quotes and trying to get settled on the final design. I wanted three main things: 1. A safe, simple deck 2. Vertical cable railing 3. Stamped concrete underneath the deck not to be ruined in the process. At the end of my deck reseach, each contractor was given a list of 8 items with all the specs I knew to ask for. Caleb came over and provided design ideas to expand the deck so the supports wouldn't ruin our stamped concrete. His imperative was to build a safe deck up to the code. He is not a sales guy but gives a vibe of someone who knows how to build a good deck. He utilized prefab lengths for material I wanted and designed around those to minimize material waste. I asked for rework of layout, and Caleb was able to design with those considerations in mind as well. One support that needed to go into the stamped concrete was done in a way to preserve it. Pat is their communication specialist and probably a PM and sounds like an absolutely delightful human with tons of patience and care for his customers. Every request I've had, Pat made sure to address it. The 3 person team that built the deck was led by Aaron. These guys are incredible workers. They show up at 8, and work really hard without stopping (other than 1hr lunch break) the entire day. They communicate at the end of the day about their plans and tried to keep the area as clean as possible. Deck was demolished and built in a week with some material damage replacement. This was all done in really rough temperatures (demolition started when ground was frozen, and they worked through really cold temperatures, followed by higher temps and mud that followed). They were communicative and attentive to my concerns. I really liked that they returned scratched deck boards instead of installing them and asking for forgiveness. Their replacement material arrived in a day, so it looks like they have a good relationship with theur material supplier. Totally irrelevant to the project, but they pulled in my trash bins on the trash day, so really appreciate their character as well. Semi-relevant to the project, but not in their scope of work, they evened out the path that got impacted by their work in the mud and took extra care to make our lawn as intact as possible. They're an excellent team and are proud of their work and want to do it right. I'm a micromanager when it comes to supervising contractors working on my home due to all sorts of experiences in the past and I didn't feel like I had to do anything. I have ring cameras around my house and was able to watch them make substantial progress throughout the day. I'm also always looking for the best deal, and although they were not the cheapest from all the quotes I've received, they are worth every dollar with quality of work they provide, design ideas that are up to code, and desire to do a good work. I would 100% recommend them.

We bought a home that needed an upgraded deck and outdoor space. Caleb, Brent and Glenn were great to work with. Each provided ideas based upon our inspirational boards and vision of our new outdoor space. The process from idea to bidding, to demo to new construction was communicated and done in a timely manner even during the Winter months. We are very pleased with our space and how it turned out. Creative Concepts and the folks who work in this organization are great to work with. I will not hesitate in using their services again on any of our outdoor spaces in the future. I highly recommend this group. They all went above and beyond, which was appreciated, having considered our golf course lot, HOA rules, and keeping in line with our style and vision. We are proud of our final space. Please see the pictures that document our journey.

Recently moved to KC, MO. Wanted to replace a very old deck with a combination deck and patio. I met with 3 different companies and while all were good, Creative Concepts & Design stood out as a leader. Their company name is very accurate. Their webpage accurately describes consultation, selection and build. The team that handles all of these areas are true professionals with a great design sense: Caleb (sales and design) made some very good aesthetic suggestions based upon my descriptions; Tony (deck product selection) spent a great deal of time with us to choose color and style; Brent (patio project manager) walked us through all of the possibilities from color to patio stamping and did a superb job on creating the patio; Aaron (lead carpenter) carefully constructed a beautiful deck to complement the patio; and finally Pat (project manager) kept everything moving forward and on schedule. We felt as if we had the perfect team taking care of our project every step of the way. If you are looking for talented professionals, look no further than Creative Concepts & Design - great company with great people.

My family had a great experience with everyone at Creative Concepts & Design during our complete deck rebuild. From beginning of the estimating process to the final product we've been very happy with every interaction and above all, the new deck is high quality, looks great and we're already enjoying it. They are the gold standard that other contractors should follow!

Caleb, Brent, Aaron did an excellent job on our deck from start to finish. Caleb had excellent design ideas, pricing was transparent, and paperwork (insurance, contract, permit) was professional. We talked with 5 different contractors and Creative Concepts was the clear choice. The construction itself was also top notch. Aaron quickly demoed the deck to make way for Brent to pour our concrete patio/sidewalk and build our retaining and seating walls. Once the concrete was cured, Aaron went to work building us a high quality deck at light speed. The team discovered wide spread defects in the decking before we did and had replacement material delivered without slowing the project down at all. It was great to have a team doing quality control on our behalf as if it was their own house. Creative Concepts and Design built us a high quality deck at lightning speed for a competitive price. I highly recommend Creative Concepts and Design. .