Commercially Clean

I had this company clean my house after I had my tenant move out and remodeled the kitchen and bath before it went on the market. I was unable to be there and didn’t see the house again until after it had several viewings. There was still some debris from remodeling and the laundry room and entryway needed to be scrubbed out badly. The carpet had already been shampooed and 3/4 bedrooms were already cleaned. When I finally saw my house again after the cleaning, I saw that the toilet and shower still had drywall dust and vinyl debris stuck to them showing that they hadn’t been touched. The kitchen counters still had sawdust etc. The cabinets and drawers still had debris in all of them and stuck on food in one drawer. Closed cabinets in the laundry room still had debris from shoe storage. I could go on. They had multiple people there about 5 hours based on doorbell cam. They took smoke breaks and had chats right outside my door multiple times. They charged me $575 after quoting me $70 an hour and not telling me that was the apparent minimum. I paid it with the assurance that the house was very clean and ready to go. A few weeks later I saw all that had been missed and called and asked for either a partial refund or for someone to come and finish those tasks that had been completely missed. Christina argued with me and sat there and complained about how awful the laundry room, entryway, and walls were and how long it took to clean. She said she personally witnessed someone clean all the things that hadn’t been done. My biggest complaint aside from the poor service and high cost is that she wasn’t honest and didn’t at least tell me they didn’t finish what I trusted them to take care of. I expected my house to be fully clean and presentable to buyers. I went with this company for the good reviews and expected better. I’m not the type of person who tries to BS people and get refunds. I was blatantly ripped off and lied to by this company. I would avoid commercially clean. I will be going back to doing my own clean outs because I know I can get the job done right. I regret not putting aside time to do it!

I have a renter that was hard and careless with the carpet. I was impressed with my first contact and with Frank Hubbard who came to do the estimate. He was thorough and forthcoming in explaining the process, their current special, and was positive and congenial. I am looking forward to cleaning day and have high confidence. I've returned to add the 5th star! The work has been completed. Frank was thorough and efficient and I am amazed at how good the carpet looks. Frank said it was a challenge and he met the challenge.

Yet again I've used Commercially Clean and they did a great job!!! Frank was on time, totally professional and removed graphite from my white carpet. The price was very reasonable and my carpets look great!!!! I have been and am so amazed and thankful with their work. Commercially Clean is my go-to.

Absolutely fantastic! My carpets have never looked so good! Fast scheduling time, wonderful customer service (Thanks Denise!) very personable and knowledgeable staff (Thanks Mike M.!). I will never call anyone else for carpet cleaning. Pet Safe, kid safe, non-toxic and no chemical smells. My whole house is refreshed! Very reasonable price (actually great value for the price!) Thank you, Commercially Clean!

I hired Commercially Clean to clean our upstairs carpets and stairs after receiving recommendations from two friends. Everybody I dealt with was nice and professional. The woman I spoke with on the phone gave me an estimate based on the measurements I gave her, and the man who came to do the actual cleaning gave me a more precise estimate when he came and did his own measurements. He asked if there were any problem areas he should focus on, and was here for roughly two hours. Our carpets were old and worn when we bought our house 8 years ago, and two children and two pets haven't made them any better. They did an excellent job with it, and even my 9-year-old commented on how much cleaner they looked. The prices were reasonable and the carpets were dry by the end of the day. I'd recommended them.