Cleaning Dino Little Rock

Clearing Dino is amazing! The entire booking process was so easy. I appreciate being able to do everything via text/ website. Taylor is phenomenal with answering questions and getting the details sorted out. I’m blown away by the results, and am planning on being a regular customer!

Let me begin by saying that I am giving this company two stars because of the employees. They did the best they could with what they were given. I called Cleaning Dino to get them to clean my home that has just been renovated, which means there is lots of dust, dirt, and wood chips all over the house. When I called, I originally spoke to Burk, the owner. Because of everything that needed to be done, he said I had to speak with Taylor. I told her everything that needed to be done. I was given a price of $150 per hour. All they had to thoroughly clean was the kitchen and 3 bathrooms. All that needed to be done in the bedrooms was vacuuming. They didn't have to clean furniture because we haven't moved it in yet. Should have been a very easy job! On the day of cleaning, three women arrived at 9:30 am. None of them had any supplies or tools that they would need to complete the job. They came with rags and some cleaners. They pushed around dust for 4 hours, leaving caked on streaks all over my newly painted cabinets and newly installed stone countertops. They did NOT have a proper vacuum (Shop-Vac) to get all of the dust off the floors. They did NOT have ladders to clean dust off the tops of the light fixtures and cabinets or to clean the tiled walls in the bathrooms. I called Taylor when the cleaners arrived to explain that the women would not be able to complete the work without certain tools, which I had already explained in the initial call to Cleaning Dino. Burk called one of the workers. She explained what they needed. He showed up two hours later (11:30 am) with one step ladder and one cleaning solution. In other words, they still didn't have what they needed. If I hadn't been there, they wouldn't have known what to do. They weren't trained and weren't told what to do. One of the cleaners went upstairs with MY ladder, which I told her not to do for liability reasons. The other two cleaned in the kitchen for another two hours. I had had enough at this point and asked them to leave. After four (4) hours, the only space cleaned was the kitchen, but not really, because they left dust smudges all over my cabinets. When I called Taylor to discuss the problem, she offered me a discount. I said I didn't want a discount; that that was not the point. She said she would speak with Burk. Burk called back and berated me. My husband had to grab the phone from me to explain that I do not tolerate being spoken to like a child. Burk calmed his tone when my husband took the phone. He offered a discount of $100. When we got the bill, it totaled $558, which is definitely NOT a $100 discount. I DO NOT RECOMMEND THIS COMPANY! BURK AND TAYLOR ARE UNPROFESSIONAL AND DO NOT KNOW WHAT THEY ARE DOING!

Cleaning Dino did a move out clean for us and did a great job. Taylor responded quickly to all my questions, was flexible in scheduling, gave me an accurate estimate and sent me a video of the final results. The cleaners were thorough and the buyer was happy! I would definitely recommend them!

We used them for the first time today for a deep clean service. We have not had our home “deep cleaned” in some time, so I knew it was going to be a tough job. Taylor was very communicative- even sending me pictures of jewelry that the cleaners were moving to a different spot. The clean took longer than the estimate (which I didn’t mind because I knew how much work was needed), but Taylor even adjusted some of the pricing because of this. The clean was absolutely impressive. I am certain my home has not been this clean since I moved in, years ago. Cleaning Dino will def become one of our monthly necessities.

Cleaning Dino is hands-down the best cleaning service I’ve ever used! They recently cleaned my home, and I was blown away by the results. They didn’t just do a surface clean—they tackled details I didn’t think were possible, including removing stubborn calcium stains from my shower that had been there forever. My home has never looked (or smelled!) so fresh and spotless. The team was professional, friendly, and clearly takes pride in their work. I highly recommend Cleaning Dino to anyone who wants their home to truly shine!