A1 Quality Transmission & Auto Repair

FALSE ADVERTISING. Where do I start. “My name is Dave and I claim to benefit your vehicle.” After multiple reassurances that my vehicle would be taken care of, the opposite happened. PLEASE ADVISE OWNER. I was disrespected, neglected, and made to look elsewhere, because of the awful service I received. My vehicle was needing a new transmission. I was advised by your manager DAVE said I should fix it no matter what, or else. I advised, I was not in the position for the repair, yet he pushed and pulled to make that repair. I received a call every day, for weeks about a vehicle I wasn’t sure about repair, despite weeks of telling him it’s not worth the repair. I reminded him I don’t have the curren$y to do so. He called and pushed multiple times daily to make the sale (I can provide screen shots). Weeks later, I’m facing a $450 replacement fee, and afterwards DAVE promised a $4000 transmission repair replacement. I agree, because he promised business as usual. I advised due to my situation that he would “work it out” that I can’t pay anything extensive and that he worked it out with the owner and some sort of 3rd party transmission program. Fast forward, business wasn’t as usual, as the trans repair program was faulty, and requires all recipients pay for such trans in 90 days. Otherwise they’re hit with a massive interest. $4000 turned into $6500. If the OWNER and anyone is reading, please advise. This poor excuse of a company will rob you, and then short you to your last penny. Secondly, the manager DAVE is a fraud, and will bank on everyone moving forward with their repair. My phone call with DAVE was inappropriate, unprofessional, sad, and frankly pathetic of a manager who promised to fix my vehicle. I PRAY that anyone who reads this stays away from this clown.

Dave was very courteous and helpful. He promised me my car at a reasonable time and came through. I would definitely recommend him. I can't thank him enough for repairing my car. I just hope he can start working on cars on a Saturday. Thanks again for all your help.

The team here is fantastic!! Dave and the team took great care of my car, called me about every day to keep me updated on the status of the car. What would've taken 3 months at other shops took a week there. Amazing and fair prices as well, our family will always use them!

Dave was very professional and easy to work with. I was under a fairly tight time window for all the work they had to do, and, they delivered. It even ended up getting done 1.5 days ahead of schedule. I got a chance to visit with Mike (mechanic) on the post auto repair work test drive. He was very friendly and we had a great conversation about auto repairs in general and on a few of the specific repairs he did on my truck. He even added air to all of my tires before the test drive as they were a little low. A1's prices were very fair as well. This was my first visit to this auto repair shop, however, it won't be my last. Thank you Dave and your mechanics for providing a really great auto service.

About two weeks ago, my son was gifted a used 2017 Cadillac ATS with 105K miles. We took this car to be inspected by A1. They spent a good amount of time inspecting car. So although they offered the bumper-to-bumper inspection for free, I offered to pay for their time because I wanted to get a second opinion. He was reluctant to charge for the inspection so we made a deal that if the car was brought back in for service that they would deduct that amount. Well, the Caddy came in today to be serviced and A1 honored their deal. We will continue to go to them.

I bought a Cadillac CT6 from the auction, tranny was jerking all over the place. This particular tranny was involved in a GM class action lawsuit, there in 4 different GM platforms. I'm also a mechanic, I called and talked to the owner just to see where his head was at on this issue. He is very knowledgeable and a good person. They rebuilt the tranny in a timely manner, I have put on 25k miles on it and it shifts better then a brand new stock transmission, effortless. He gave me a year warranty and even extended it. It showed that he is confident in his work. I wanted to put some miles on it before I left a review. There a busy shop and for good reason take your car here there A1. Thanks Guys