VASA Fitness

Everything at the gym is great. The equipment and environment are really good. The only suggestion I have is to extend the closing time by one more hour. It would be much better if the gym stayed open until 1 AM instead of closing at 12 AM.

This gym is wonderful. Staff always goes above and beyond to make all members and guest feel not only welcomed but encouraged to achieve whatever goal has brought them to the gym. As a guest in this country I experience many obstacles with my limited grasp of the language. I understand this can be very frustrating to fluent speaking Americans and it makes me nervous. So when people like Kaylah at the 38th st location go out of their way to help someone like me it goes so much further than they can ever imagine. What a wonderful world this would be if everyone had the patience, heart and willingness to take time out of their day to make those of us who feel they are a burden understand we are valued and welcome. Thanks Kaylah your warmth and compassion changes lives daily.

I was refereed to this place by the company I work. It’s a very known company in the city but I will not mention it here. Just understand you should treat everyone with kindness and respect without regards to what they look like. My daughter and I , as well as, my mother were looking forward to starting the New Year off right getting healthy 😊 So my Mom invited me to a stretch class she paid for through the app. She goes through a lot taking care of my sick Grandmother and she needed a break. When I say the lady that was at the front desk who called herself a manager was beyond rude this is an understatement. The way she handled my mother was completely inappropriate and unprofessional. And she also lied about the fact we couldn’t come to the class just because my mother joined VASA Castleton which isn’t opened yet. My Mom was very upset and the interaction and treatment she received was both unnecessary and totally disrespectful. I will be speaking to the community development department with my corporate office to let them know about this location and how people are treated. My Mother is also an executive in healthcare as well with clients all over Indiana and surrounding areas. Hopefully this review reaches the owners and helps them going forward to employee workers who are more diverse and willing to help members who pay for memberships. If the manager with the blonde ombré hair that works at night is any indication of how VASA actually feels about its patrons I don’t see the business staying around in the future. Be careful about treating people a certain way because you think you can due to what they look like it may be the biggest mistake you will make fir yourself and your employer.

It’s fine - I gave this location a chance, but I ended up joining a different gym that opened up recently, for the same monthly price, because of the lack of upkeep here. It always seems like the same machines are broken or misaligned constantly. Patrons leave wipes all over the floor and the cup holders of the cardio machines. The cable accessories and mats are pretty run down and need replacing. Stuff is never where it’s supposed to be and patrons don’t unrack their weights or put things back. There has been a broken mirror in the weight area for a couple months, held together by tape. It looks like they’re starting to do renovations so hopefully these issues can be addressed soon. I usually go during my lunch break and it’s not as crowded as the mornings/evenings but there are people who set up tripods to film. Otherwise people mind their own business. It has all the equipment you need for a good workout. I never got to try the classes, but you get 3 free ones when you sign up. The women’s locker room is always clean. They’ve been better about restocking the wipes recently.

I enjoyed the gym was nice had a lot of perks that I enjoyed and felt like I leveled up going to this gym has a basketball court, sauna, steam room, hot tub, indoor swimming pool, spinning classes, hilt cardio classes, daycare center, and massage therapy plus body scan and personal training