Sunflower Medical & Urgent Care - Roeland Park

Dr. O’Laughlin is so wonderful always. I was nervous to get a new doctor a few years back when my other doctor retired, but I made a great choice. And her nurse Regina has always been great and I appreciate her so much. They are an amazing team.

I see Laurel Short at Sunflower medical and she is a 10 out of 10. She is caring and has really helped me with my HRT therapy, the staff are friendly and welcoming and the portal makes communication with your provider so easy.

While I've had good experiences with the nurses and nurse practitioner I'm starting to feel like it's not a good fit. When it came time to get my bc implant removed they quoted me hundreds more than my insurance said they should. No amount of me mediating through both parties got me anywhere. When the implant finally started causing me physical pain and pp couldn't see me I made an appointment with another doctor there but was turned away for being 10 minutes late (I had to get a sitter, it happens). I apologized and asked if I could use urgent care since I was in pain and they said they would not help me. I also recently received word of a data breach and class action lawsuit against this place which makes me think the administrative side is more broken then I realized.

I came in for an annual physical. It was my first time attending any Sunflower Medical & Urgent Care facilities. The staff were very nice and helpful. Before I was examined by the doctor, I was asked to fill out the first time patient forms, giving information consenting to this and that, etc. After my appointment I got my bill that was outrageously priced, and eventually got my health insurance and their attendant on a phone call. The attendant stated that their medical practice had a “policy” that my first visit was not considered anything more than a consolation. Though the paperwork I signed my name to had not been made accessible to me after the fact, the doctor, staff, and nurses alike gave me no notice of this “policy”. I did not recall reading anything about this “policy” either. Once I confronted the Sunflower attendant over the phone about this, they “got ahold of billings” and their answer was the doctor had coded the visit incorrectly. Not to be rude or naive, but all I was there for was a physical. So through a half of my day getting the call coordinated and explaining my situation I’ve still been billed for the visit for a smaller sum. If you want nice service, this place has it, but don’t expect their respective departments to communicate to one another. Ensure you’ve got a half a day to get a call together with any important parties to resolve any gross over-billings.

I always have a really bad experiences here, never fails. One of the doctors has a medical problem so if your smells are strong you get sent home (not making this up). One of the nurses is really, really rude. Their office practices make no sense for being supposedly a medical office. Plus you are sure to have all your personal info stolen due to their frequent data breaches. Hate this place 100%.