Queens island urgent care

I am here on vacation. Relatively quick wait time and great staff. Straightforward talk with the doctor about my condition and what prescriptions I needed. They organized it for me at Safeway no issues. Highly recommended

BEWARE! WORST EXPERIENCE WITH MEDICAL CARE IN MY LIFE. Came in 1/7/26 evening with flu symptoms (Day 2) and severe asthma. (My parents already tested positive for flu). Doctor quit seeing patients around 8:30 p.m. and was told by staff to return at 8:00 a.m. the next morning. Next day, after a miserable night, show up at 8:00 a.m. and greet office staff as they open the doors. Without being examined offered a flu test. I decline because I’m self-pay and certain of the results and explain I just want to treat my severe asthma. After what feels like an eternity (first patient of the day, no one else there) Dr. Sarah Nguyen shows up with an attitude, very short. SHE DOES NOT EXAMINE ME!!!! Head? No exam Eyes? No exam Ears? No exam Nose? No exam Throat? No exam Pulse Ox? Nope!!! History? Nope I can go on down the list. She briefly listens to my breathing through my shirt and prescribes an albuterol (which I have) and an Advair preventive inhaler. I try to explain I’m having acute symptoms and need something to help me now. I don’t usually have asthma at all. She finally begrudgingly prescribes one 20 mg prednisone tablet because a “shot would be too expensive” mockingly. After some relief with the prednisone tablet, I call again two days later, asking politely for a continuance of the prednisone prescription. I’m informed that Dr. Nguyen is off and cannot be bothered and I would have to spend another $400+ to see another doctor. TL;DR, shoddy medical practice, orders unnecessary tests, dismissive doctors. Mocked, talked down to. (We can’t all graduate with a medical degree from Omaha, you know). I would argue malpractice because of the lack of a full exam. Spend your hard-earned money on competent medical professionals, not these insurance money goblins. Epitome of why healthcare is unaffordable in this country. I WHOLEHEARTEDLY DO NOT RECOMMEND.

I had a great experience with every staff, from the friendly front desk worker, to the nurse, to the physician. Arrived when they opened and left about 1.5 hours later. Dr. Sar did an incredible job, showed great bedside manner, and helped evaluate my recent injury from a Sea Urchin. I would come back to this clinic in the future.

I came to this clinic early July 2025 and spent a total of 2.5 hours at the clinic when there was only 1-2 other people at the Urgent Care the entire time I was there. The front of house staff were very kind and polite. I had THE WORST experience with Dr. Sithel Sar that I've ever had in the medical profession. He was incredibly dismissive and inappropriately rude. More than that, I received the bill from my appointment and he charged me for tests that were absolutely not done on me. This is insurance fraud. I called the Urgent Care multiple times and have not received a response back from the manager. Do yourself a favor and do not visit this Urgent Care. This doctor should be investigated and I will continue to escalate if I don't receive a response.

Doctor Sar and the rest of the staff were very professional, courteous, and efficient. I was able to walk in, see a doctor, be diagnosed, and go on my way all within an hour with medication sent on its way to my pharmacy. Hopefully I won't need to return again soon, but if need be it's good to know I can trust my medical care to this team.