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Planet Fitness

Planet Fitness

#3 Fitness & Gyms in East Hartford

@planet-fitness-q0ed on Google Business

East Hartford, United States

Data from 1 month ago

www.planetfitness.com

Gym

528

Reviews

4.2

Rating

39

Quality

RateXYZ metric

528

Total Reviews

10

Photos

Business Digest

Planet Fitness is a Fitness & Gyms on Google Business with 528 reviews and an average rating of 4.2. Their RateXYZ trust score is 39/100. Located in East Hartford, United States. View on Google Maps.

They're 472 reviews away from reaching the 1,000 reviews milestone.

Ranked #3 among all businesses in East Hartford.

Planet Fitness Analytics Overview

Reviews Change

+0

↓ vs prev period

Growth Rate

+0.00%

↓ vs prev period

Avg Rating

4.2

Reviews Growth

Average Rating Trend

Latest Reviews

A

Anonymous

I’m not really a gym guy but I really like it here. Very chill and everyone is respectful and keeps their own space. Staff is great.

3 months ago

A

Anonymous

I live three towns away and have to pass two other Planet Fitness locations closer to my home, but I still choose to drive to this one. The GM here, I believe his name is Jailen, is absolutely great — very friendly and professional. You can tell he leads a strong team because the atmosphere is always welcoming and well run. Keep up the amazing work! I hope the locations closer to me can get with the program as well.

4 months ago

A

Anonymous

Planet Fitness has some pretty great gyms (especially for the price). This gym in particular is quite well and clean. Not only that, but the newer team member, Chris has not only given me a deeper explanation for all the rules and regulations with equipment and accessories for black card members, but has given me a tremendous amount of respect throughout my time there! It motivates me to keep my consistency knowing that people like Chris are coming to work with me!

4 months ago

Photos

10 total

Planet Fitness Growth Analytics

7 Days

+0

+0.00%

30 Days

+0

+0.00%

90 Days

+3

+0.57%

Reviews Timeline

Daily Reviews Change

Rating Trend

Planet Fitness Growth Projections

30d

528

90% confidence

90d

528

80% confidence

1y

528

65% confidence

5y

528

40% confidence

Reviews Milestones

50 Reviews

Achieved Apr 12, 2026

100 Reviews

Achieved Apr 12, 2026

250 Reviews

Achieved Apr 12, 2026

500 Reviews

Achieved Apr 12, 2026

1K Reviews

2.5K Reviews

5K Reviews

Planet Fitness Services

No Services Available

This business hasn't listed any services yet.

Planet Fitness Google Reviews

4.2

528 reviews

5
4
4
0
3
0
2
1
1
0
A

Google User

3 months ago

I’m not really a gym guy but I really like it here. Very chill and everyone is respectful and keeps their own space. Staff is great.

A

Google User

4 months ago

I live three towns away and have to pass two other Planet Fitness locations closer to my home, but I still choose to drive to this one. The GM here, I believe his name is Jailen, is absolutely great — very friendly and professional. You can tell he leads a strong team because the atmosphere is always welcoming and well run. Keep up the amazing work! I hope the locations closer to me can get with the program as well.

A

Google User

4 months ago

Planet Fitness has some pretty great gyms (especially for the price). This gym in particular is quite well and clean. Not only that, but the newer team member, Chris has not only given me a deeper explanation for all the rules and regulations with equipment and accessories for black card members, but has given me a tremendous amount of respect throughout my time there! It motivates me to keep my consistency knowing that people like Chris are coming to work with me!

A

Google User

5 months ago

The one in Vernon is probably a bit nicer and less destructive towards your olfactory senses compared to the one in East Hartford. I went in there one day[ E Hartford], and IT took me back to the early 2000s when I went to the club in Europe. Because clubs in Europe smell like gym locker rooms. Anyways, the equipment is great. As far as eye candy. Cause I know some of you guys go to the gym JUST to check out women. I see it all the time. Not doing any kind of workouts just talking. You would NEVER BE MY WORKOUT PARTNER. They both have a bunch of chicks ... Doing squats, hip thrusts, so, if thats your thing, both places are Good Gyms. The foul odor in E Hartford has subsided. It No Longer stinks. So, since it's closer to where I stay, I will continue to go there. And hey, why not get a tan and sit in the massage chair.... That's if you have the black card.

A

Google User

11 months ago

6.20.2025 UPDATE: This location has degraded over time. Consistently inconsistent. My biggest issue is cleanliness, or lack of. There’s 1 person that cleans and he’s amazing. But when he’s not there no one cleans…if he’s away for a month (it happened) no cleaning for a month. He’s not there every day and has some medical issues so sometimes he’s gone for weeks and the dust just gathers…in clumps…..on the floors we stretch and workout on. But it gets better! There’s 2 types of cleaning stations round yellow bins and rectangular bins both with cleaning solutions. There’s more of the rectangular ones but they decommissioned those so now there’s only a few cleaning stations throughout the gym. People weren’t great before about wiping down machines and benches now they have to walk 1/2 way across the gym which won’t happen. Half a dozen machines are out of order (see pics) and 1 pic of dust clumps that will be there still a month from now - trust me. The stretch room with an & leg machines has no A/C so prior summers they put a huge industrial fan in there. Not this year apparently and it’s a sauna - where I start my routine. I spoke with the (newer) Manafer recently and he was professional and spoke very nicely to me. Made it clear that the cleaning station change wasn’t his call. He addressed another issue I had well also, but the place has turned into a dump. I’ve been a PF customer > 15 years. I started in Manchester in the Plaza where Dick’s is now but they closed that location so I came here. Manchester was run VERY well. ALL staff cleaned, vacuumed, wiped machines, etc. I see more dust here in 1 workout than 10 years in Manchester combined. Overall staff is friendly, but useless. They stand behind the counter watching people checkin. If you tell them there’s no towels you get a weird look - they’re too busy to fill the dispensers which number about 1/3 of what they used to have. I love the gym because it’s close to my house, price is right and many new and old friends workout there. I wish the Regional Mgr or Corporate would visit, or Franchise Owner (if they care) and see what a dump the place has become. ****************** Clean club, friendly staff, enough equipment unless you’re a serious lifter in which case not for you. Not usually over crowded and price is right!!

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Business Details

Platform
Google Business
Address
265 Ellington Rd, East Hartford, CT 06118, USA
Hours
Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: 12:00 AM – 9:00 PM

Saturday: 7:00 AM – 7:00 PM

Sunday: 7:00 AM – 7:00 PM

30d Growth
+0.00%
Last Updated
1 month ago

Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.

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Planet Fitness

4.2★ · 528 reviews

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