Pennie Carroll & Associates Real Estate

Review for Ethan Hafner: I had an excellent experience working with Ethan. From start to finish, he was professional, knowledgeable, and incredibly responsive. He took the time to understand exactly what I was looking for and guided me through every step of the process with patience and expertise. Ethan's attention to detail and deep understanding of the local neighborhood made a huge difference. I always felt informed and confident in every decision because he explained everything clearly. What truly stood out was their dedication and commitment — Ethan went above and beyond to ensure everything went smoothly and stress-free. I highly recommend them to anyone looking to buy or sell a home. You won’t be disappointed!

Pennie Carroll is tops in her field! She was helpful from the start…even down to telling me what day to list my house because it was right on a parade route through town and the parade was happening the next day. I had my own inspection done early & knew some items that would need to be taken care of. Pennie was able to share recommendations for reputable companies that would be able to do the work in a timely fashion. She is knowledgeable and shared advice, suggestions, support, & knew what steps were needed to get my home sold. She was always available by text, phone, & email. I highly recommend Pennie Carroll. I had two offers at the same time and Pennie helped us choose the best one! Best news was seeing the SOLD sign!

Review for Karri Stratton, Realtor Extraordinaire (and honorary family therapist) When my parents - lifelong East Siders (Lee Township Against The World!) decided it was time to sell the home they’d loved since 1977, they were overwhelmed. And by “overwhelmed,” I mean they were staring at 40+ years of memories, knickknacks, and “we might need this someday” items like they were being asked to solve a Rubik’s Cube blindfolded. They turned to me for help. I, in turn, did what any loving, devoted adult child would do: I re-gifted that responsibility to Karri Stratton at Pennie Carroll & Associates. And let me tell you - best re-gift ever. Karri didn’t just show up with a clipboard and a smile. She showed up with compassion, patience, and flowers - yes, actual flowers she paid for herself to help stage the house. She treated my parents with the kind of kindness and respect you hope for but rarely see in real estate. She listened. She guided. She gently nudged when needed (because let’s be honest, decision-making was not exactly my parents' Olympic sport). And she never once made them feel rushed or dismissed. Karri helped them prepare, stage, and sell their beloved home with grace and grit. She was part realtor, part counselor, part magician. The house looked amazing. The process was smooth. And my parents felt seen - which, in a transition this big, is everything. If you’re looking for someone who will go above and beyond - not just to sell a house, but to honor the people in it - Karri Stratton is your person. She’s not just a realtor. She’s a real one. Thank you, Karri. You made a tough goodbye feel like a hopeful new beginning.

Kristin Goodwin with Pennie Carroll was once again great to work with! While selling a home can present many challenges, Kristin's approach was consistently calm and direct. Her trustworthiness and capacity to provide reassurance stood out as key strengths. She treated our family with utmost importance and she was always clear in communication. She seemed to always be available if we had pressing concerns or wanted to see a home quickly-she made it happen. Thankful for Kristin and we wouldn't hesitate to use her expertise again!

I called Kristin Goodwin before I was actually ready to list a house because it had been a rental, and I knew it needed work before it was ready to go to market. Even before we had an official agreement, she was a treasure of amazing advice and ideas. She supplied names and contact information for people to do work on the house at a reasonable price and in a timely manner. She helped me understand what improvements would be financially worthwhile and would help the house sell quickly. At the same time, she was completely up front about the state of the housing market and tempered expectations for timeframe and what the asking price improvement could be for my investment of time and money. In short, she's the real deal -knowledgeable, connected, and turned out to be absolutely right on all counts. So, of course I listed the house with her. As I look at comps in the area, I'm thrilled with having gotten top dollar for my property. She knows her markets. She even arranged a sweet deal to have the house staged, which I firmly believe caused us to get a great offer in weeks instead of months (saving me more than the cost of staging in carrying costs). In the end, the buyers got a little unreasonable about a couple of items, and Kristin went above and beyond to keep the deal in tact and shield me from having to do a bunch of extra work I didn't have time for by liaising with the buyers' agent and a contractor on my behalf. Kristin worked her magic. I walked away happy. The buyers walked away happy. I recognize that is because Kristin Goodwin is expert at what she does. I just wish I had more houses to sell with Kristin!