NC Solar Now

I had a fantastic experience working with NC Solar from start to finish. The entire process was smooth, transparent, and incredibly well-managed. Their team took the time to educate me, answer every question thoroughly, and make sure I felt confident in my decisions. The installation was efficient and professional, and the crew was respectful of our home and property. Everything was completed on schedule, and the communication throughout the project was excellent. What really stood out was their integrity and customer-first mindset — no pressure, just clear guidance and expert execution. I'm thrilled with the results and would absolutely recommend NC Solar to anyone considering going solar. Thank you, NC Solar, for making this such a seamless and positive experience!

After getting quotes from 5 solar installers, I signed a contract with NCSN in July 2025 for Canadian Solar panels and a Tesla Powerwall. 8M Solar was also competitively priced so it was a tough choice, but NCSN had a slightly lower solar loan interest rate and higher panel wattage. I really wanted to avoid giving $$$ to Elon but Tesla had the only battery with a built-in solar inverter, and we couldn't justify an extra $5K+ to go with Franklin or Enphase. :/ NCSN estimated up to 3 months before install day, and beat that as my battery + panels were installed in mid September. They took care of everything as expected from HOA approval to local permitting. My house began using generated solar power by the end of install day, though I had to wait ~2 weeks for Duke Energy to approve selling excess electricity back to the grid. As expected, my electric bill has dropped to near Duke Energy's $28 monthly minimum charge. My lowest was $7 in October when it cooled enough that we stopped running the A/C and exported more power than we used. I expect to pay up to $100 during the hottest summer months as my 9.2 KW DC production isn't expected to fully cover our electric needs, but that's much better than the $300 electric bill we had last July. The difference is roughly equal to my monthly loan payments. To clarify, I own my panels & battery so think of my payments like a mortgage for them. Avoid companies that primarily LEASE panels. Through Duke Energy's PowerPair program, I received a check in November for the full $$$$ NCSN estimated, about 1/3 of my total install price. If you are looking for a solar installer, I recommend applying for this program if it still exists. I had a few small software issues with my battery but NCSN helped resolve them. They were both very helpful and appreciative from my cooperation in escalating these issues, which I'm taking as a good sign if I have problems in the future. I do feel like these issues should have been known before me, but I'm giving NCSN a pass as I may have literally been in the first group of customers dealing with those issues and they resolved them in a timely manner. Panels and batteries are quite reliable but even the best ones have small defect rates. Hopefully mine do not, but I expect NCSN to help in the future if I have problems. I will update this review if they don't help as I expect, but for now, they deserve a 5 star review. I am a satisfied customer.

NC Solar: A Five-Star Experience Exceptional Professionalism Choosing NC Solar was an outstanding decision, deserving of a five-star review. Their team demonstrated exceptional professionalism from the very beginning. Our first interaction was with Mitch Davis, the Regional Sales Manager, who set a positive tone for the entire process. Throughout our experience, Chris Baker, MA, Customer Success and Community Outreach Manager, provided unwavering support until our project was complete. Both Mitch and Chris, along with their team of highly specialized professionals, ensured that our solar installation journey was smooth and stress-free. Outstanding Communication and Support NC Solar’s responsiveness stood out at every stage. They answered emails promptly and kept us informed about the progress of our solar application. We were updated on the installation timeline, the quality of the products, and the various options available, which gave us confidence in our choices. Best Prices and Service Price was another factor where NC Solar excelled. After obtaining three quotes for the same product from other solar companies, we found that NC Solar not only offered the best prices but also provided superior customer service. Their combination of affordability and attentive support set them apart in the market. Strong Recommendation Based on our experience, we wholeheartedly and without hesitation recommend NC Solar for anyone considering solar solutions. Their dedication, expertise, and customer-focused approach make them the ideal choice for your solar needs.

NC Solar Now team did a tremendous job from beginning to end of the Solar Panel and Battery installation at my home. Effective communication on each step, process and clarifications for additional queries. They provided competitive pricing and on-time completion. All the teams that NC Solar Now working with also excellent and committed to deliver excellence in their respective steps.

Five-Star Solar Installation Experience From start to finish, our experience with NC Solar Now has been incredible. We highly recommend them to anyone considering solar. The sales process was a breath of fresh air, thanks to our sales rep, Brittany B. She was knowledgeable, upfront, and didn't resort to the high-pressure sales tactics we experienced with other companies. There was no mention of political agendas, down payment deadlines, or "limited-time" promotions. Brittany was transparent about the cost and explained why NC Solar Now's approach, though not the absolute cheapest, would save us money in the long run by avoiding common shortcuts. There was no pressure to put down a deposit, which was a huge relief. The installation team, led by Jason B., was outstanding. They were professional, courteous, and always on time. They went above and beyond when they realized the battery placement would be a tight squeeze and would impact where we parked. They not only moved the battery to a better location but also repaired the wall, leaving everything looking perfect. Their attention to detail and commitment to customer satisfaction truly sets them apart. After the install, the support continued with Zach P. and the post-sales team. They were diligent in ensuring our system was set up optimally and that we were getting the most out of our investment. They also worked tirelessly with Duke Energy to get our PTO (Permission to Operate) granted as quickly as possible, which allowed us to start enjoying the savings this summer. NC Solar Now is a top-notch company with a team that genuinely cares about their customers. We couldn't be happier with our decision and are already seeing the benefits of our new solar system.