MUSC Wellness Center
@musc-wellness-center-x78f on Google Business
Data from 1 month ago
web.musc.eduGym
233
Reviews
4.2
Rating
Quality
RateXYZ metric
233
Total Reviews
10
Photos
Business Digest
MUSC Wellness Center is a Fitness & Gyms on Google Business with 233 reviews and an average rating of 4.2. Their RateXYZ trust score is 40/100. Located in Charleston, United States. View on Google Maps.
They're 17 reviews away from reaching the 250 reviews milestone.
Ranked #9 among all businesses in Charleston.
MUSC Wellness Center Analytics Overview
Reviews Change
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+0.00%
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Avg Rating
4.2
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Latest Reviews
Anonymous
visited this location excited to finally have a place in Charleston where I could use a sauna and steam room for knee rehab. The staff was pleasant, and at $15, the day pass is very reasonable. Unfortunately, the experience went downhill quickly. The sauna and steam rooms are clearly designed for a club with far fewer members—easily 3 to 5 times fewer than they currently have. Within the first few minutes, I couldn’t even find a day-use locker, as most appear to be rented out. There was also very limited space to comfortably change. By the time I made it to the sauna and steam room, both were completely packed, making them unusable. I ended up not even changing or using the facilities. After less than 10 minutes in the building, I went to the front desk and explained that I felt I had wasted my money. Three staff members simply apologized, suggested better times to come, and sent me on my way. Given that they’re actively looking for new memberships, I was surprised there was no offer to let me try again another day or any attempt to make the situation right. That small gesture would have gone a long way. Overall, I was very disappointed and do not plan on returning.
4 months ago
Anonymous
Worked out at the MUSC as a guest while vacationing in Charleston. A $20 guest fee for a nice facility & friendly staff was well worth it.
6 months ago
Anonymous
Ever since 2020 the experience/offering have been on a decline and the membership has been on a steep increase. Basically doubling in price and have less to offer. They stopped towel service, very limited hours, paid parking, many machines in cardio room don’t repond to the touch screens. I believe it is a non profit gym so kinda surprised they increase price and cut costs so much. They fired most of the long term staff and now have students running most of it. The staff is very nice but operation, maintained and cleaning need a lot of work
6 months ago
Photos
10 totalMUSC Wellness Center Growth Analytics
7 Days
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30 Days
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90 Days
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Reviews Timeline
Daily Reviews Change
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MUSC Wellness Center Growth Projections
30d
233
90% confidence
90d
233
80% confidence
1y
233
65% confidence
5y
233
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
1K Reviews
MUSC Wellness Center Services
No Services Available
This business hasn't listed any services yet.
MUSC Wellness Center Google Reviews
233 reviews
Google User
visited this location excited to finally have a place in Charleston where I could use a sauna and steam room for knee rehab. The staff was pleasant, and at $15, the day pass is very reasonable. Unfortunately, the experience went downhill quickly. The sauna and steam rooms are clearly designed for a club with far fewer members—easily 3 to 5 times fewer than they currently have. Within the first few minutes, I couldn’t even find a day-use locker, as most appear to be rented out. There was also very limited space to comfortably change. By the time I made it to the sauna and steam room, both were completely packed, making them unusable. I ended up not even changing or using the facilities. After less than 10 minutes in the building, I went to the front desk and explained that I felt I had wasted my money. Three staff members simply apologized, suggested better times to come, and sent me on my way. Given that they’re actively looking for new memberships, I was surprised there was no offer to let me try again another day or any attempt to make the situation right. That small gesture would have gone a long way. Overall, I was very disappointed and do not plan on returning.
Google User
Worked out at the MUSC as a guest while vacationing in Charleston. A $20 guest fee for a nice facility & friendly staff was well worth it.
Google User
Ever since 2020 the experience/offering have been on a decline and the membership has been on a steep increase. Basically doubling in price and have less to offer. They stopped towel service, very limited hours, paid parking, many machines in cardio room don’t repond to the touch screens. I believe it is a non profit gym so kinda surprised they increase price and cut costs so much. They fired most of the long term staff and now have students running most of it. The staff is very nice but operation, maintained and cleaning need a lot of work
Google User
This gym has the worst culture I’ve seen when it comes to wiping down equipment. Which is shocking whenever you consider that it is connected to a hospital. Some machines are poorly placed, with several facing away from mirrors, making it difficult to monitor form. By the evening, the weight plates are rarely organized, which makes it difficult to find basic plates like 10 lbs.
Google User
All of the good instructors with long years of experience and enormous integrity have been pushed out. The new management of the Wellness Center are out of touch with the needs of clientele. Very sad. .
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Business Details
- Platform
- Google Business
- Phone
- (843) 792-5757
- Address
- 45 Courtenay Dr, Charleston, SC 29401, USA
- Hours
- 5:30 AM – 10:00 PM
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: 5:30 AM – 10:00 PM
Tuesday: 5:30 AM – 10:00 PM
Wednesday: 5:30 AM – 10:00 PM
Thursday: 5:30 AM – 10:00 PM
Friday: 5:30 AM – 7:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 9:00 AM – 6:00 PM
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MUSC Wellness Center
4.2★ · 233 reviews