Matt O'Neill Real Estate

I've had the pleasure of working with Matt O'Neil Real Estate twice and my agent Ethan Mayo is someone I would highly recommend in buying or selling your property. Ethan is attentive, communicative, dogged, supremely kind and thoughtful and calm throughout the process. No detail is over looked and he was both coach and cheerleader every step of the way. You can trust his reputation and loyalty to get you to the finish line. I couldn't be happier with the result. Thank you Ethan for a job well done. It was a pleasure working with you again.

We had an amazing experience working with our real estate agent. John Terrier . From the very beginning, he went above and beyond to help us through every step of the process. He was always available to answer our questions, no matter how small, and provided valuable tips that made a big difference in our decisions. His professionalism, knowledge, and proactive approach gave us confidence and peace of mind throughout the entire home-buying journey. He truly cared about helping us find the right home, not just closing a deal. We are incredibly grateful for his dedication and support, and we highly recommend him to anyone looking for a reliable, professional, and outstanding real estate agent.

Working with Claire has been an absolute pleasure! From the very beginning in July, she stayed in touch, checking in on our home sale and making sure we were ready to jump when the time came. Once we accepted an offer, she hit the ground running — scheduling showings on short notice, FaceTiming us during tours, sending videos and photos, and even showcasing the surrounding amenities. Her communication is outstanding, her negotiation skills are top-notch, and she genuinely cares about her clients. I can’t recommend Claire enough!

Wow! Claire Luthman is an amazing real estate agent. She was so patient with us as we finally found our dream home. All along the way she was very helpful and willing to take us everywhere to see all the houses we thought could be it. Her insight and work ethic allowed for the smoothest transition as we relocated from the other side of the country. Honesty, kindness and being committed to serving her clients, makes Claire truly a special agent to have on your side. Jeff Woods

I do not often leave negative reviews, but I think buyers should be aware of a few important things when considering Matt O'Neill Real Estate. Their agent was professional and highly responsive, which I appreciated. However, their buyer agreement includes several terms that I found troubling and worth sharing. The contract gives the brokerage exclusive rights to represent you for over 7 months, and does not allow you to terminate the agreement on your own. It can only be ended early if both parties agree in writing, which leaves the buyer locked in without flexibility if things do not work out. It also includes a 3.9 percent commission fee, which the buyer must pay if the seller does not cover it - a significant cost, especially since many buyers assume the seller pays all agent commissions. On top of that, there is a $995 administrative fee that is non-refundable, not credited toward the commission, and still due at closing even if no home is purchased. The agreement also includes a dual agency option, meaning the brokerage could represent both the buyer and seller in the same transaction. That can create a clear conflict of interest, especially with the unusual clause where buyer will be responsible for 3.9% commission if seller refuses to pay. While the terms are disclosed and may be legally valid, they felt unbalanced and not buyer-friendly. I had no trouble finding another reputable agent in the area who does not require these types of fees, commission or restrictions (was not even mentioned or discussed). All I can say as a buyer, beware of the contract their realtor might send you. Read the fine lines.