Lavish Hair Lounge

If you do not have a spare 9+ hours, an extra 200+ dollars to spend, or if you’re trying to get your hair done for a refreshing change/mental health boost I do not recommend lavish. I decided to splurge on myself, so I saved up for a few months. At my consultation, I was quoted 4.5 to 5 hours for Y2K highlights so I booked 5 to be on the safer side and budgeted for an extra hour just in case. Immediately when I got there the first thing the stylist said is that since someone else did my consultation, they can’t guarantee it would take 5 hours and it would probably take longer, but they had other appointments booked and if it did take longer than 5 hours, I would have to come back. I said that wouldn’t be an issue. While scrolling through inspo pics for shades and placement inspo, the stylist stated they’d be able to do a look from one of the pics within 5 hours which wasn’t what I had originally planned for but the clock was ticking and they charge by the hour so we agreed on a “quicker” look (a lived in blonde with a money piece) During the appointment, another stylist came up behind my stylist and said it would be about a 3 hour service. I was there for 7 hours. I walked in with butt length, healthy, shiny hair and walked out with an uneven, fried, brassy $300+ dollar 7 hour nightmare. I take VERY good care of my hair and treat it regularly because hair is often one of the first things people notice. The beginning of the appointment felt like the stylist was trying to stretch it out to the 5 hours I was originally quoted since they charged by the hour, and when they realized they had another appointment coming up, rushed through the rest. I couldn’t help but cry when my hair was revealed to me. The stylist told me several times while doing the final rinse of my hair that if I wasn’t happy with the results, I could come back for a correction. I was confused at that point because I hadn’t seen my hair yet. After the reveal, he sent a picture to who he said was a leader or the owner and he said I should expect for them to contact me within 24 to 48 hours. *I was charged for the full 7 hours and left in shock and tears. The next day after not hearing anything after the salon has been open for hours I decided to give them a call and check in on a resolution and timeframe. I was told I would receive a call within an hour. 3 hours later I had to call back 2 more times before finally receiving a call with a resolution. I was offered four free hours with their blonding specialist for what was a full color correction ONE WEEK LATER.* I’m baffled by the lack of urgency and accountability at this salon. Especially when it comes to something as visible and spiritually important as hair. I never received any type of apology, despite several of their own stylists agreeing that my hair was very uneven in both color and placement and in their own words wasn’t professional level work. I’m grateful for 7 hours Christian, the blonding specialist took to attempt to fix his colleagues (and the owner’s) mistake on his day off. Unfortunately, it didn’t fix the *extensive* damage caused by the first stylist nor the financial or emotional distress I’ve experienced and continue to experience as my hair continues to lose length and volume through breakage. Edit: I added the inspo photo for reference.

I’ve been coming to Lavish Hair Lounge since I first started out on my own and desperately needed someone to save me from my tragic at home haircut attempts and let me just say, Tati has NEVER done me wrong. I can say that with full confidence. She is the only person I trust with my hair. Since finding her, my hair has consistently looked perfect, and healthy. She truly listens, knows exactly what she’s doing, and somehow always makes my hair come out better than I imagined. If you’re looking for someone you can fully trust and stick with long-term especially if you have wavy frizzy hair, Tati is that girl. I wouldn’t go anywhere else. (Pic is from today!🥰)

I couldn’t be happier with my recent hair transformation. The deep black base pairs beautifully with a vibrant rainbow money piece, giving me a look that feels bold, fun, and completely my style. Alyssa understood exactly what I was going for and brought it to life with such precision and creativity. She truly nailed it. If you’re looking for a stylist who can turn a vision into something stunning, she’s the one.

Literally best place to get a haircut after not doing so for years. I booked with Julia and she was so sweet and did exactly what I wanted. I have wavy/curly hair and she was able to cut it dry & wet with no issue then gave me such a lovely blowout. My hair is so so shiny and feels amazing definitely needed a refresh.

✨ New hair, new confidence ✨ Huge thank you to Anna for giving me the perfect natural color I was hoping for! I had such a great experience with Anna! She completely transformed my hair after a color job I wasn’t happy with. She listened to what I wanted, guided me to a natural shade that fits me perfectly, and made sure my hair stayed healthy in the process. On top of her amazing skills, Anna was so sweet, easy to talk to, and made me feel really comfortable the entire time. My hair feels softer, looks healthier, and I left feeling so confident. Thank you, Anna! 💕 Couldn’t be happier with my fresh look! 😍 She nailed it! Natural, glossy, and so me. Thank you Anna! ✨