K&T Cleaning

Wonderful people, wonderful window cleaning company! We needed to be rescheduled twice due to rain but they pulled through for us and got the job done before our graduation party! Thank you for your amazing service, KT!

I purchased a Deluxe window wash, which was supposed to include cleaning sills, tracks, and "scrubbing" screens. Unfortunately, the screens were not scrubbed, and barely touched. Same with the sills and tracks. I pointed it out to one of the guys, and he said it was not possible to get that dirt. After they left, I cleaned all 27 sills, tracks, and screens. It was possible. See pic of one window and dirt I cleaned from it. I sent an email asking for a call back - nothing. I called 3 times over 3 weeks and left messages - nothing. I submitted a call request online - nothing. I even went to the address on the website. They are no longer there. I simply wanted the courtesy of a call and refunded the difference between a Basic Wash (which I did get) and a Deluxe Wash (which I didn't get). Live and learn. :/

We've used K&T for window cleaning twice and we added a whole home power wash the second time. They do a fine job in terms of what they actually clean, but they missed an area of the house and hassled us about whether they had done so even after we provided pics. They eventually came back out to do the area and still somehow still missed a small patch but luckily we caught it. The real problem came with the window cleaning. We paid for exterior and interior cleaning, and the crew had to remove the screens. The windows looked great but a few days later, a storm came through and the wind ripped out a screen that hadn't been properly re-secured, causing damage to the window frame. We contacted K&T and the (new) owner came out to look at it. He kept saying over and over that he couldn't see how it could have happened despite the obvious damage, even after we showed him that the screen could be put back in with the lock not fully engaged. He promised to speak with a window repair place and get back to us but he never did. There were also scheduling issues that I won't get into. Bottom line, I would not use this business again. It is under new ownership and service levels have noticeably declined.

We were absolutely thrilled with K&T. It was amazingly easy to schedule our appointment, we were notified when they were on their way and they arrived on time. All employees were pleasant and extremely neat and efficient. And, most importantly, our windows look amazing! I highly recommend hiring them and quite honestly, this is only the second recommendation I have ever made, so I was truly impressed!

K & T Window Cleaning will definitely get my business again! Don't let their name fool you, they powerwash SIDING too (as in my case). I was LONG overdue to get this done. I just kept putting it of because I couldn't find a business I wanted to work with. Finally, I just started Googling and found K&T. Let's start with booking our appointment. It was SO easy! I booked online, selected the service I wanted (they had alot of selections on services and levels of service, WITH pricing!) and the dates and times. The time/date slot I selected was ultimately not available, but I got a super fast text back from K & T to get my appointment rescheduled. Day of service: I got texts telling me the status of our technician (Marshall's) arrival and when he arrived, he was great! He was kind, friendly, knowledgeable, helpful and went the extra mile to make sure our siding was cleaned to our satisfaction. He walked us through the process, told us how long it would take, completed the job and my siding looks amazing! What a difference! It looks like a new house! Check out the before (with green!) and after (without) pictures!