Gold's Gym Memphis

The gym how now decided to play christian music even though this is not a christian establishment and and there have been numerous complaints. The gym is not the place to force your religion on others. Extremely disappointing. Will adjust this rating when fixed. The issue has been fixed. I can definitely recommend golds. Great employees and clean. Great equipment.

Spacious, plenty of room, well lit, and great music selection. The only thing I knock is the lack of paper towels and soap in the restroom. There were hand sanitizer stations that were thankfully stocked. Maybe they were waiting for inventory when I came, but otherwise flawless visit.

Griffin is a fantastic manager. Ever since he came on board as the new manager things have turned around at this gym. He leads by example ensuring the gym stays in good clean condition.

I was finally able to reach a general manager who heard my concerns and was very professional and understanding. The staffing issues seem to have been resolved and there is a consistent presence at the front desk now. Therefore I have changed my review to 4 stars instead of 2. I will leave my original review below however, for documentation. Unfortunately I am having to leave this review after not having much of a choice, because I am not able to contact any manager to complain or resolve my issue. It's currently September 2025. I've been going to this gym since opening day, 2 or 3 summers ago. Increasingly they have had staffing issues. It's now at its worst. I have not been able to use the tanning services for more than 2 weeks now, despite being at the gym 4 days a week. I'm usually there between 2pm and 4pm. I like to get a tan in at least once a week after my workout. I haven't been able to do so because there is literally no staff at the desk. I have seen a staff member walk around while I was lifting, but never at the front desk when I need them. If I try to call the store and speak with someone, no one answers. I am currently trying to contact a general manager by calling the Nashville locations - who actually answer the phone - and having them reach out to a general manager, to have them call me back. This is the only thing I can think of. Like many others in Memphis, this one is going downhill fast. It seems like par for the course for this city, where everything is broken and nobody does a thing about it. It's really sad because I like this Gym a lot. But this isn't the only thing that's been decreasing in quality... it's just that not being able to find a staff member and use the services that I pay for is kind of the last straw for me. I will be joining Crunch or another gym if this doesn't get resolved.

I love weight training and this gym has high-quality equipment! The atmosphere here is of people who train seriously. I can't wait to come back for my next training! I've already signed up for 1-year plan! And I'm sure I won't be disappointed. You should try it if you are a gym rat like me!