Extra Space Storage
@extra-space-storage-j1nv on Google Business
Data from 1 month ago
www.extraspace.comStorage
723
Reviews
4.8
Rating
Quality
RateXYZ metric
723
Total Reviews
10
Photos
Business Digest
Extra Space Storage is a Moving & Storage on Google Business with 723 reviews and an average rating of 4.8. Their RateXYZ trust score is 39/100. Located in Washington, United States. View on Google Maps.
They're 277 reviews away from reaching the 1,000 reviews milestone.
Extra Space Storage Analytics Overview
Reviews Change
+0
↓ vs prev period
Growth Rate
+0.00%
↓ vs prev period
Avg Rating
4.8
Reviews Growth
Average Rating Trend
Latest Reviews
Anonymous
The service was good, this lady by the name of Daniel was very helpful and professional. However, apart from the awesome customer service I am a little uneasy about the increase in the price of the storage unit after 6 to 9 months. Other than that this is a great place to store your belongings
3 months ago
Anonymous
This storage place is nice, well ran and the two young ladies in the front were very polite and helpful. I can always appreciate good customer service. Keep it up and thank for your help answering all my questions.
4 months ago
Anonymous
Great location and outstanding customer service! I got a great deal and was able to move in the same day, which made everything so easy. Even though I booked online, the manager personally called me to explain exactly where my unit was located and answered all of my questions. The facility is very clean, sanitized, and easy to access. Overall, a smooth and stress-free experience. Highly recommend!
4 months ago
Photos
10 totalExtra Space Storage Growth Analytics
7 Days
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30 Days
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90 Days
+9
+1.26%
Reviews Timeline
Daily Reviews Change
Rating Trend
Extra Space Storage Growth Projections
30d
723
90% confidence
90d
723
80% confidence
1y
723
65% confidence
5y
723
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
1K Reviews
2.5K Reviews
5K Reviews
Extra Space Storage Services
No Services Available
This business hasn't listed any services yet.
Extra Space Storage Google Reviews
723 reviews
Google User
The service was good, this lady by the name of Daniel was very helpful and professional. However, apart from the awesome customer service I am a little uneasy about the increase in the price of the storage unit after 6 to 9 months. Other than that this is a great place to store your belongings
Google User
This storage place is nice, well ran and the two young ladies in the front were very polite and helpful. I can always appreciate good customer service. Keep it up and thank for your help answering all my questions.
Google User
Great location and outstanding customer service! I got a great deal and was able to move in the same day, which made everything so easy. Even though I booked online, the manager personally called me to explain exactly where my unit was located and answered all of my questions. The facility is very clean, sanitized, and easy to access. Overall, a smooth and stress-free experience. Highly recommend!
Google User
I shopped around before choosing this facility, wary of the business model of storage facilities: lure you in with a teaser intro rate that you could not lock in for more than a few months, then when you have all your stuff in the unit, jack up the price. Here, they assured me that if I did not like the renewal rate, I could call and negotiate. So when the rate was about to double in the seventh month, I called and spoke to Taj and Renay; they were able to hold the increase to around 10%, which was reasonable. Everything with the move-in was as promised, no glitches, the place seems well-run, and all interactions with the staff have been pleasant and professional so far.
Google User
Fast and easy. The front desk associate was very helpful with helping me select the best space storage to fit my items. I was able to fit my mattress and a futon in this 5x10 unit size that they have available.
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Business Details
- Platform
- Google Business
- Phone
- (202) 891-3789
- Address
- 5600 2nd St NE, Washington, DC 20011, USA
- Hours
- 6:00 AM – 10:00 PM
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 6:00 AM – 10:00 PM
Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.
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Extra Space Storage
4.8★ · 723 reviews