Extra Space Storage
@extra-space-storage-cbsp on Google Business
Data from 1 month ago
www.extraspace.comStorage
1.3K
Reviews
4.9
Rating
Quality
RateXYZ metric
1,259
Total Reviews
10
Photos
Business Digest
Extra Space Storage is a Moving & Storage on Google Business with 1.3K reviews and an average rating of 4.9. Their RateXYZ trust score is 42/100. Located in Washington, United States. View on Google Maps.
They're 1,241 reviews away from reaching the 2,500 reviews milestone.
Ranked #10 among all businesses in Washington.
Extra Space Storage Analytics Overview
Reviews Change
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Avg Rating
4.9
Reviews Growth
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Latest Reviews
Anonymous
Storage is fine...Just know in 3 months time they're going to double the cost of your unit with no notice. Essentially they hook you with a lower cost then once you're good and moved in they'll double the cost because they know it's a lot of effort to move out. Shady as hell but welcome to customer service in 2026. You can see in other reviews they cite "market price" but I just checked the cost of my unit on their website for new customers and its the price I was paying the first couple of months. So. Its just a bait and switch.
3 months ago
Anonymous
We have been tenants of this facility for many years and this was my first time working with Katrina. She was very easy to work with and responsive to questions I had. I appreciate her professionalism and look forward to working with her in the future.
3 months ago
Anonymous
The customer service is very good . Deejay and Katrina were so helpful to me and matters concerning my unit. They both communicated with me in a timely and efficient manner. This location is very clean and accessible.
4 months ago
Photos
10 totalExtra Space Storage Growth Analytics
7 Days
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30 Days
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90 Days
+1
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Reviews Timeline
Daily Reviews Change
Rating Trend
Extra Space Storage Growth Projections
30d
1.3K
90% confidence
90d
1.3K
80% confidence
1y
1.3K
65% confidence
5y
1.3K
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
1K Reviews
2.5K Reviews
5K Reviews
10K Reviews
Extra Space Storage Services
No Services Available
This business hasn't listed any services yet.
Extra Space Storage Google Reviews
1,259 reviews
Google User
Storage is fine...Just know in 3 months time they're going to double the cost of your unit with no notice. Essentially they hook you with a lower cost then once you're good and moved in they'll double the cost because they know it's a lot of effort to move out. Shady as hell but welcome to customer service in 2026. You can see in other reviews they cite "market price" but I just checked the cost of my unit on their website for new customers and its the price I was paying the first couple of months. So. Its just a bait and switch.
Google User
We have been tenants of this facility for many years and this was my first time working with Katrina. She was very easy to work with and responsive to questions I had. I appreciate her professionalism and look forward to working with her in the future.
Google User
The customer service is very good . Deejay and Katrina were so helpful to me and matters concerning my unit. They both communicated with me in a timely and efficient manner. This location is very clean and accessible.
Google User
I called several times as it states they are open at 10p. I called because I have come to the site before and they were not open. I suggest updating the hours and being responsive to the phones. Yesterday I also had the displeasure of experiencing the restroom. What the hell? I have rented with Extra space before… please do better. I know things are hard in the world but the bathroom should NEVER look like that. Also, life can also be interesting have the hours listed properly because people are taking time out of their day to use a service they have paid for. Peace.
Google User
I love extra space storage! The unit itself is very clean & spacious, I was in a crunch for time so to be able to get the unit quickly and efficiently meant a lot to me. Keenan is who assisted me & he provided excellent customer service. Very knowledgeable about the units & the whole process in general. He immediately found what I was looking for and the booking process couldn’t have been easier. All in all 10/10 experience and I would highly recommend if you need a great place to store your belongings!
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Business Details
- Platform
- Google Business
- Phone
- (202) 866-6500
- Address
- 2800 8th St NE, Washington, DC 20017, USA
- Hours
- 6:00 AM – 10:00 PM
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 6:00 AM – 10:00 PM
Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.
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Extra Space Storage
4.9★ · 1.3K reviews