Express Plumbing Heating & Air

Jake was ama-ZING! My line is over 100ft. He showed up on time- cleaned a cluster of roots out, used a camera. We were very impressed with him. No phoney sales pitch. Very honest and sincere guy. Gave me a quote to replace the line to give me an idea to budget. I can't say enough positive things about Jake and his company. If you need your line snaked- call Jake!

A few years back, my toilet was leaking and Express Plumbing came out, determined the problem, and then installed a new toilet. Part of the contract signed included a lifetime warranty on the toilet along with a VIP membership that was paid in full which included a free annual check up to ensure the plumbing in my house was working property and priority service when I have issues. I called today to request a plumber for a bathroom sink leak and I was informed that they would no longer service my address in Meridian. Originally they refused to tell me why until the CEO emailed me and claimed that I never paid for the VIP membership. Although I paid at the time of the toilet installation, which was under one invoice and one payment. Additionally, they never reached out to state that I had an open balance. I never received an email, phone call, or paper invoice. They also performed this annual free service on my property about six months after the toilet installation. Which they would not have done if I hadn’t paid for the membership. Now 1 1/2 years later they’re claiming I never paid and have an open balance. I will be reporting Express Plumbing to the consumer protection division of the Attorney General’s office regarding the membership because they’re refusing to uphold their end of the contract. I highly recommend you find a different plumbing company to service your needs.

We had a plumbing emergency where a utility company destroyed 30 feet of my sewer pipe in my yard that connected to the main city line. We didn't know what was happening at first, and I called express and they sent over a technician and he was there within 2 hours. Very pleased with what they were able to do and they fixed everything in two days and got us back connected. I want to give a shout out to Simon and David for all they did to get the fix done in ONE day! Crazy fast and it passed inspection. And Mason was great with communication and all the clean up of the area. Great emergency service!

Simon, Ricky, and David did an amazing job on our reroute of ALL our plumbing. We live on a cement slab with all the plumbing underground. They came in and got it all above ground after finding where the leak was. They worked in a timely manner, explained everything they did to me and were great with our curious cat! I definitely recommend them to come help with your plumbing needs.

My experience with Express Plumbing was very positive! Ricardo was so polite,friendly,and sweet. He explained every thing and asked for my consent before proceeding with any work. I felt absolutely no pressure from him to do any of the work I decided on. He did a great job and cleaned up well afterward. We had a nice chat afterwards and he was even nice to my dogs 🤗 I highly recommend this business!