Denver Health Adult Urgent Care Center

Been to Denver health multiple times and it was always good for the most part. Was in a lot of pain in my throat with a bad cough. Got tested for strep and that’s all. Came up nativity. Was told I was out of the window of time to be treated for the flu or Covid and “there was no point in testing for it” I left in tears. I work in the food Industry so I would be nice to know. Especially since I paid out of pocket. I’m reasonable. I understand if there’s no medicine you can prescribe to me. But they could have at tested me for Covid

I have been through my fair share of urgent cares and hospitals throughout my years and I can say that urgent care next to Denver general was one of the most prompt, attentive, gentle , assertive, accurate , quick , listening, and comforting out of all the places I’ve had to pay a visit too. Thank you all so much for treating me so well. Especially you Kristen for being so patient with me when I was in pain and heated a time and again. Sorry for stressing you out. You guys on the evening shift are fantastic.

I don’t live in Denver, and while on a business trip I had to visit this urgent care. The facility is convenient, fast, and clean, but what is truly amazing is the attention and care shown by the people who work here. Every single one of them is respectful and empathetic. You can tell they genuinely try to help and do their jobs as well as possible, going above and beyond to make you feel that you truly matter. My experience here has been incredibly positive, and I am very grateful for the truly human service I received. Special thanks to Mia, Victoria, Elisa, Deshana, the X-ray tech, and the entire team. I’ve had negative experiences at emergency rooms in the past due to a lack of humanity from the staff, which made me appreciate the professionals working here even more.

This is my go to urgent care as I use Denver health for everything. I usually have a good experience however last night the front desk lady was incredibly rude to me. I didn't have my wallet cause I ran out of the house to get to urgent care for symptoms I was having from an accident a few days prior. Typically every other facility on that campus takes tap to pay. It started with her telling me my copay was $100 and I was shocked because it's normally $45 which I mentioned. She commented back about how I'll just pay the $45 and they'll bill the rest. Cool happy to pay that. I asked about tap to pay she said no we don't and if I have a picture of my debit card.... Like no who has that?! She then told me I could come back as they close at 7 however with the symptoms I've been having that wasn't safe to leave and come back. Overwhelmed and over the situation I started crying with an eyeroll and an audible sigh she told me to take a seat. I got called back and was helped by excellent healthcare providers except that the front desk lady forgot my wrist band and the tech who took my blood had to ask her for it... Very frustrating situation. That's not how you handle patients or customers even if you're having a bad day.

Had the best experience here. Everyone was super friendly, kind, and knew what they were doing. I had to wait less than 10 minutes to be seen. My PA Kendall was amazing. She really took the time to explain what could be going on, what the next steps would be, and answered any questions I had. She even drew out a visual representation of what she was explaining on a white board, which is a visual learner I really appreciated. Highly recommend this place and thank you all that you do.