Crunch Fitness - Fargo

Highly recommend a Crunch membership! The staff are friendly, and there is almost always someone cleaning somewhere. They have a few different membership options to fit different budgets or needs. The group fitness classes are fun to try. I wish they would have towels in the shower/locker rooms like many of the other Crunch locations have. That would be super beneficial for those looking to workout right before work in the morning.

I use the weights here to practice Olympic weightlifting, and the equipment is always solid and well-maintained. The gym has plenty of space and everything I need for my lifts. I also really like the treadmills — they’re smooth, clean, and easy to use. Overall, it’s a great environment to train in, and I always feel comfortable working out here.

I Have been coming to this gym for a year+ and it was quickly becoming an absolute must for my everyday physical and mental needs. I was working with the most amazing personal trainer,kayla, who was honestly in my opinion a huge asset for this gym. She was knowledgeable in understanding and able to work with and push inexperienced clients without making them feel overwhelmed. I would also like to mention how important working with crunch and with kayla was for me and my partner. The payments for the Gym and the Trainer in my opinion where alittle hefty but with how amazing she was I was willing to maintan those payments even at the expense of other needs in our life for how happy and healthy we felt. As of today our trainer was let go and I am absolutely. Heartbroken with how these events have played out i feel like my time and money have not been appreciated and that they have made a massive mistake in letting her go. I am upset becuse I was informed more then likely the payments I have banked for future sessions will not be able to be refunded and my only option would be starting over with a complety new trainer. Who doesn't know my journey and my goals and honestly I feel as a whole my opinion of this company in its entirety has changed from a place that made me feel appreciated and confident to a company that only cares about money and not about the clients experience.

Very scummy service here. Signing up and cancelling is a hassle because you have to do both in person. When you sign up you're required to meet with a trainer at a "kick off" which also costs money and a trainer basically tries to get you sign up for lessons so they can make more money. When I cancelled my subscription they charged me for an extra month iwhich is ridiculous. Other people I have talked to have had similar and worse experiences. Crunch just wants your money any way it can get it no matter how scummy and convenience for the user is non existent. It's worth it to pay for a better gym with better customer service.

Mercedes, the front desk person, is so awesome! She is one of the few that welcome customers and is a bright invitation to the gym in the early morning. She is thoughtful and kind. I did deduct a star due to cleanliness. They recently hired a dude that is making a consistent effort, but the rest of the staff should help do the smaller things to keep the place clean.