CityMD West 14th Urgent Care - NYC

Their website says scheduling not available, walk-in only. When you get there there's nowhere to check-in. It gives you a QR code to schedule online.

Went on a Sunday at noon. No wait time. The service I got was excellent. The Dr was so kind empathetic to all my questions and there were many. She understood I was in pain and took so much time to listen and help me get better. I can't suggest enough.

I came with an age 88 friend who had fallen, and his hand kept bleeding. We waited only about 5 min to be seen. PA Anthony Huff and his staff were knowledgeable, proficient and kind. When we left, we both commented on what a nice experience it had been.

Needed to get my hand checked, and did not want to travel an hour to see my PCP, and my PCP would not be able to do an X-ray in the office or put a cast or splint on my thumb. Made the executive decision to try an urgent care instead of a local emergency room. Emergency room’s on a Friday in NYC., can be a gamble. Summit Health and CityMD are now part of VillageMD.  VillageMD provides high quality, accessible healthcare services for individuals and communities across the United States, with primary, multispecialty, and urgent care providers serving patients in traditional clinic settings, and in patients’ homes which is a service I love, reminds me of concierge medicine, and through virtual appointments. You can easily find this location on West 14th street, 2 blocks away from Union Square. Upon arrival you’re greeted by a very pleasant receptionist that will ask if you have an appointment or, are a walk in. I was a walk in, therefore I scanned the QR code at check in, which gives you electronic consent forms to fill out. The waiting area is very clean, no crowds, and esthetically pleasing to the eyes. The atmosphere and service gives you a comfortable, and relaxed feeling, especially with the beautiful art. After electronically filling out the forms, I was given an immediate appointment. My wait was barely five minutes. Went to the back, had my vitals taken. Doctor came in, within another 5 minutes. Had the pleasure of seeing an amazing Doctor, whom was a kind person with compassion , with excellent bedside manners. After examining my hand, wrist, and elbow, the Doctor felt it was a terrible sprain. My hand was put in brace, and I was given instructions on how to care for the sprain. My entire visit was probably under 40 minutes. Could not ask for a better medical experience. Definitely recommend City MD West 14th street location. If you need x-rays, call ahead to confirm which location has the mobile x-ray technician. To ensure you are not left inconvenienced.

Amazing experience, I HATE doctors offices especially here in New York City. This place had a great staff that were extremely helpful and very knowledgeable. The doctor we had was very polite and listened. (Anthony) might of been his name. He knew exactly what was wrong with me gave me what I needed and everything within 30mins. Bathroom was very very clean and everything was well organized. It’s worth the travel definitely better than other urgent cares. Insurance ladies extremely experience and knowledgeable, and was able to figure out a couple of Insurance hiccups on my end. Thank you!