Chuze Fitness

Nice gym, friendly staff, lots of machines, they keep it pretty clean. More facilities than many other gyms, but they are sometimes slow to fix maintenance issues. For example, the steam room has been kaput at least a week, maybe more. Timer not working on the circuit machines area. It does get pretty busy sometimes, mid-mornings are usually not too bad. Overall, about 4 1/2 stars. Not bad compared to the competitors, but it could be a bit better.

I like the open concept floor plan. I think it makes the most sense. It’s a very large gym, too. I also like the large pool area, and that there are two saunas. There is a lot of cardio machines and I really like how the group classes are placed. Everything is easy to find and the turf is pretty big and open. Smoothy bar is cool although I don’t normally use those. I really like the location.

I really liked Chuze for several years as it has a great vibe and the facilities for the price were excellent. However, I often need to shower after the gym so I can get to work and there has been very little hot water on numerous occasions. The showers were also often in disrepair - shelves for items coming off the walls, valves that wouldn't close all the way, showers out of service. The staff were doing what they could to keep them clean and running so I appreciate that but management really needs to wake up and either reduce the number of memberships they are selling or upgrade the hot water system. I ended up cancelling my membership due to these issues and would love to return if they were to fix them.

I like the people that work at this gym they are very nice and friendly. They always say hello and they always say goodbye. I personally find the showers to be hot enough. I don't know what people are expecting when they say that the water is cold because I would think they're looking to have the water skull their skin off their body because the water is always hot enough. For people that complain about how busy it is all you need to do is look at the app and you can tell which hours are the best to go. I like to go at around 9 or 10:00 at night because I have a stroll on the treadmill then I take a shower, and then I head home to bed. That's a delightful evening for for me. I find it interesting when people complain about how busy a place is, it's like people sitting in traffic complaining about traffic. You are part of the issue so just find another time that works for you. Staff is lovely the place is clean and there is plenty of equipment.. I'm perfectly happy. In the picture of the shower with the yellow tape is an unfair depiction. That's the handicap shower. All the others are perfectly fine. And I love the shower heads they're nice and strong

Update in January 2026 - still no hot water for showers!! I pay for the more expensive membership so I can swim. When you get out of the pool soaking wet and cold, you need a hot shower. But once again there was no hot water this morning. I told the front desk staff who made the same excuses I've heard before (the gym was busy and the hot water heaters can't keep up). Well it wasn't as busy as it can easily get and instead of making excuses, why not get water heaters, or a system, that can keep up with demand? Or stop selling memberships until you can keep enough hot water for your members who are already paying?? And yesterday's shower fun was having to pick up a big wad of hair that was clogging the drain and throw it away. All the other showers were full so no chance to move. Earlier review from December: I left my last gym because they were not taking care of the equipment. At first Chuze was good about this, but now this gym has gone way downhill (writing this in December 2025). I routinely point out bikes that do not work, where the lever that tightly closes on the handlebars and seats and keeps them in place has gotten weak and no longer snaps into place. This is so dangerous as I have had a bike part collapse on me before and I was injured. At best, it’s annoying for the seat and handlebars to rock back and forth all through your workout. These bikes do NOT get fixed, but sometimes get moved around. The accessible shower in the women’s locker room was out of commission for months, only got fixed for a short time and is now unavailable again. There are already lines for the shower; just imagine when January hits! One of the shower heads is broken, another shower has a valve that doesn’t tightly close so water drips out, and some shower doors are broken with sharp edges. Sometimes you get hot water, other times you don’t (for weeks at a time). The blow dryers that are broken don’t get replaced for weeks. About half of the lockers are out of order. This is so unacceptable when theft is a big problem at this gym. I’ve had 3 friends get their stuff stolen from the locker room. When I point out all these problems to staff, I’m told that they already put a work order in for that thing or that management won’t pay for the necessary repairs. Even when I point out bikes that don’t work to the maintenance man, they don’t get fixed. They had a weight tower on the turf floor with smaller weights and weights in small increments: 2, 4, 6, 8, etc. pounds. These were regularly used by people like me doing physical therapy and general exercises. I came in one day recently and they were gone! Replaced by a smaller set of weights at 5, 7.5, 10, etc. pounds. The exact same weights that you can already get along the weight wall. I begged to get the smaller weights back to continue to do my PT, but were told they were “gone”. A lot of people used these so for them to disappear was totally frustrating! And now the TVs that line the entire gym have things on like the Flintstones and never-ending infomercials! I asked a couple days ago if the TV near me could be put on the news, but was told they weren’t showing news anymore to not offend anyone! Well, having to watch an informercial or the Flintstones for 30 minutes to an hour is MORE annoying!! This is an adult gym, why can’t we have news programs on?? Soon all the people with their New Year’s resolutions will descend on the gym, and the problems already plaguing members will get worse!! Management, get with it and fix this gym!! I would NOT recommend this gym.