Anytime Fitness

I joined anytime fitness a few weeks ago and love it. It’s not a fancy gym, but it’s quiet and everyone is respectful.

Was a member for a couple of years and generally had a good experience. Convenient location, nice employees, open 24hrs, most of their machines worked, and was only really packed during lunch and after work hours. Their third-party billing(which I know is normal for gyms), cleanliness, size, ads, and lack of transparency with pricing is the reason I gave up my membership. They bill you every two weeks(I was paying $27.50 or $55/month) instead of monthly for some reason and you have to call or email a different company to cancel the membership but they were so quick to collect my money to start. My schedule changed towards the end of my membership and I didn’t have the patience to go during peak hours and wait for equipment longer than actually working out. I had only ever seen someone cleaning during the busy times instead of before and after which meant trash cans were full and no more paper towels if you were there during “off hours”, and it smelled strongly of industrial sanitizer/cleaner if you were working out during this time frame- not the end of the world but so easy to plan for and remedy with the data they have access to. Lastly, AF(the company) emailed me a 40% off membership ad to rejoin and I called to ask about the rates and they are charging more than they were previously. They said it would be $80 to re-enroll, i would get 2 months free but the cost would be $60/ month if I signed up for a year…So before I paid $660 for a year and now they want me to pay $680(including the enrollment fee) for a year? …And they want to tell me it’s 40% off? The ad(included a screenshot) also says in bold, “last chance to save over $400”, a strange approach to try and get past members to come back by lying to them.

Avoid Anytime Fitness. Canceling is a nightmare, and they’ll still try to charge you extra. I was on the month to month to make it easier nope! The gym itself is tiny, smells bad, and isn’t well maintained it’s super dirty The free weight area is practically non existent, and most of the equipment is old and worn out. Overall, not worth the money. And for the staff not the brightest. Don’t be fool by the pictures it doesn’t look anything like it.

I’m a member of Anytime fitness and come here all the time. The facility itself is fine but the bathrooms are something out of a SAW horror movie. Toilets are often clogged and I just walked in and one of the toilet seats is on the floor next to the toilet vile stuff not giving a one star because the employees work here are pretty chill, but overall this facility needs major help.

I usually reserve reviews for standout experiences—good or bad—but after this, I feel compelled to share. For the past nine months, this gym has been withdrawing money from my account for someone else’s membership. Not a billing error. Not a misunderstanding. Just taking my money. And while they were able to pull funds in seconds, getting my money back has been a slow, outdated mess. No apology (till I begged for a simple acknowledgement of how shitty this is), no interest, and no urgency—just a vague promise of a paper check in the mail that still hasn’t arrived. If any other business held your money for nine months, we wouldn’t call it a “refund”—we’d call it what it is: taking money that doesn’t belong to you. Now, the gym itself isn’t bad if you go before 5am or during the midday lull around 2–4pm. Any other time and it’s wall-to-wall, with equipment gridlock. I suggested a dynamic pricing model to encourage off-peak workouts and reduce crowding—something that could benefit both the gym and its members if they’re serious about experience design. I don’t write this out of bitterness—I write it in the hope someone in leadership will take it seriously. Because while the front desk team is great, the back office operations feel stuck in the Stone Age