Alaska Tax Lady - Anchorage

I had too many issues filing my taxes with them sadly. They didnt input my direct deposit info correctly, didnt take much accountability and said "this is why we asked you to review it" it delayed my tax return for weeks and still havent received it. I asked them to correct it but unfortunately it was too late and I had to deal with the IRS myself. I would've respected them more if they apologized sincerely. Instead it was more of like a "meh-your fault" type of thing. I wish them the best of luck but won't be going through them again

I use the wasilla office usually but had one of the new girls from here this year. Same great experience.

Tara and her team are on point. Any questions I had through through process were answered and they were patient and more than happy to get me taken care of. Plus super fair pricing.

Over the last two years I've had Alaska Tax Lady as my tax preparer, and every year the IRS has reached out to be after the fact to adjust my taxes owed by thousands of dollars. This year I was fed up with waiting weeks for a response from Kenzie Edinger. Update ** “You had to wait 6 days for your drop off taxes because you kept bringing in documents, our cameras are evidence of that.” ** I’ve only dealt with you folks via email and phone calls and have made sure you’ve had all of my documents. You are worse than a “fast food” tax company.. you’re run by incompetent people. Put down the pipe before you respond.

Hands down best experience I’ve ever had with any tax office. Never seen a tax preparer put in 100% effort to help us not owe.